University of California, San Diego Hiring for 118727 – Accounts Receivable Collection Analyst at La Jolla, CA Full Time

UCSD
Layoff from Career Appointment: Apply by 09/12/2022 for consideration with preference for rehire. All layoff applicants should contact
their Employment Advisor.

Special Selection Applicants: Apply by 09/21/2022. Eligible Special Selection clients should
contact their Disability Counselor for assistance.

UC San Diego career employees will have priority consideration for this
position. Recruiters will begin to refer qualified internal applicants after the first 7 days of the job posting. Qualified external
applicants may be referred to the hiring department, if a qualified pool of internal candidates is not identified and upon the request of
the hiring manager.

DESCRIPTION

The Accounts Receivable and Collection Analyst uses professional
financial services concepts. Applies organization policies and procedures to resolve a variety of moderately complicated issues. Works on
financial services problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

Reporting to the Financial Manager, the Analyst is responsible for the management of housing accounts receivables, delinquencies, payment
collections, write-offs and residents’ account reconciliation. Researches, prepares and provides reports to reflect current delinquency
status, ensure billing accuracy, and trend analysis. Manages investigations, analyses, and follow-up actions required to monitor billing and
receivables. Assists with billing assessment and special housing programs as needed.

Responsible for the Accounts Receivable and
Collection standard operating procedures and the maintenance of communication documentations, Cash Handling Training coordination and
performance of special projects as assigned. Ensures the efficient and effective functioning of the day-to-day activities of the unit,
provides quality customer service, and is the expert and resource with regards to Federal, State, and University regulations. Oversees all
delinquency and collection efforts of the collections team, including but not limited to following up on collections notices, assisting with
3 Day notices, and monitoring accounts with Housing Holds. Manages the collection and reconciliation of all payments, including E-Check,
Flywire, Western Union, Paper Checks, etc.

Housing Dining Hospitality (HDH) is a self-funded, large and complex campus department
consisting of 8 divisions, with over 900 career employees, 1000 to 1200 student employees and an annual operating budget exceeding $250
million. HDH provides housing beds for approximately 18,000 undergraduates, graduate students, faculty, staff and their families in over 400
buildings covering over 8 million sq. ft. HDH is in the midst of implementing an aggressive building plan which will add 10,000 new beds in
the next 10 years and will nearly double the square footage by 2032.

Currently, HDH houses 42% of UCSD’s enrolled students with a
goal of housing 65% by 2032. HDH provides maintenance and repair, contract meals/meal plan management, as well as retail food service,
conference services and catering services to residents, students, faculty, staff, and campus visitors.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Accounting, Statistics, Finance, or an allied field with a minimum of two
  (2) years experience in account receivable/collections, reconciliation, invoicing, billing adjustments, and customer service or an
  equivalent combination of education and experience. Experience in budget analysis or financial administration is preferred.
• Working knowledge of financial processes, policies and procedures. Ability to research customer claims, disputes, and problem situations
  and utilize investigative skills to analyze Invoice disputes and internal documentation to resolve claims as appropriate.
• Demonstrated ability to effectively present information verbally and in writing clearly and concisely. Demonstrated skill in presenting
  data and providing the analytical interpretation necessary. Proven experience and skill to audit financial data, format special financial
  reports and communicate budgetary information using complex data, rules, regulations and resource materials.
• Proficiency in the
  use of spreadsheet and database software. Demonstrated ability using spreadsheet and database software for moderately complex financial
  analysis, fiscal management, and financial reports.
• Intermediate to Advanced proficiency in Microsoft Suite applications (i.e,
  Word, Excel, PowerPoint, Access, Visio) or related applications.
• Strong knowledge of financial data management and reporting
  systems. Proven ability to apply knowledge of automated systems to resolve problems, recommend improvements and develop new processes.
• Strong interpersonal skills, analytical skills, service orientation, active listening, critical thinking, attention to detail, ability
  to multi-task in a high volume environment, organizational skills, effective verbal and written communication skills, sound judgment, and
  decision-making. Demonstrated ability to make presentations to groups of students and parents, assuring that concepts are presented in a
  clear and concise fashion.
• Excellent verbal and communication skills in a helpful, courteous and informative manner on the
  telephone, in person and in writing. Ability to adapt to changing priorities. Ability to function effectively as a member of a team. Skills
  to provide coaching and mentoring to support staff.
• Intermediate knowledge and understanding of internal control practices and
  their impact on protecting University resources. Ability to train co-workers on procedures and processes.

SPECIAL
CONDITIONS

• Job offer is contingent on a clear Background Check.
• Occasional overtime, evenings, and weekends
  may be required.
• Must have a current California Driver’s License, maintain a good driving record and participate in the DMV pull
  program.
• Mandated Reporter: This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and
  Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age
  of 18. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting
  responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy, and to complete and submit the
  required reports to the UC San Diego Police Department without delay.