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Job Description
The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:
- Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
- Draft applications are saved automatically and can be accessed through your candidate home account. Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
If you need assistance or have questions regarding the application process, please contact the Human Resources helpline at (775) 784-1495 or [email protected] .
For UNR Med professional job postings, if you have questions or need assistance regarding the application process, please contact the Office of Professional Recruitment at (775) 784-6778.
The University of Nevada, Athletic Department is recruiting for an Account Manager & Donor Services position in our Ticketing Sales Department. The Intercollegiate Athletics (ICA) ticketing sales staff are responsible for building and strengthening customer relations, customer acquisition, and maximizing ticket sales and donations. Positions establish, maintain and enrich customer relations through managing daily inbound calls, email communication, online chat communication, and in-person meetings. Positions contribute to outbound sales effort as needed to maximize revenue, execute sales strategies and cultivate relationships. All ticketing sales staff are responsible for specific donor and season ticketholder accounts as it relates to customer service and sales. Both positions are commissioned sales positions.
The Account Manager & Donor Services has the sole responsibility of selling tickets for ICA events to existing and new customers. The primary focus is on season ticket sales with secondary emphasis on “mini-plan” sales and group sales. The position is responsible for selling any and all ICA inventory as assigned by senior management.
Required Qualifications
Master’s Degree and no related work experience; OR a Bachelor’s degree and one year of related work experience; OR an Associate’s Degree and two years of related work experience; OR High School Graduation and three years of related work experience.
Related Experience: in any of the following areas-athletics administration, ticketing, sales, marketing, and/or customer service.
Schedule or Travel Requirements
Variable work schedule
Compensation Grade
A
Salary Schedules
Department Information
The University of Nevada, Reno, has a student body of approximately 21,000. Nevada is a member of the Mountain West Conference and sponsors 16 intercollegiate sports featuring more than 400 student-athletes. The University is situated in Reno, a metropolitan area of 350,000, on the eastern slope of the Sierra Nevada mountain range. The city is conveniently located 38 miles from Lake Tahoe, a world-class skiing area with limitless summer and winter recreational opportunities. Sacramento and San Francisco are, respectively, two and four hour drives away.
Total Compensation
The total compensation package includes salary, moving expenses (if applicable), a rich retirement plan, health insurance options that include dental and vision, life insurance, long-term disability, annual and sick leave, along with many other benefits. Additionally, there is a grant-in-aid educational benefit for faculty and dependents. For more information, please visit: U NR Benefits
Faculty Dual Career Assistance Program
The University of Nevada, Reno recognizes the importance of addressing dual-career couples’ professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. Dual Career Program
Contact Information for this position
Search Chair – Craig Fink, [email protected]
Search Coordinator – Cindy Bowling, [email protected]
Exempt
No
Full-Time Equivalent
100.0%
Required Attachment(s)
Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at [email protected].
Please attach the following documents to your application:
1) Resume/CV
2) Cover Letter
3) Contact information for three professional references
4) Please write a brief statement (one page maximum) about how you would contribute toward our mission of creating a culturally inclusive environment in the role for which you are applying.
This posting is open until filled
Review of applications will begin immediately. Qualified individuals are encouraged to apply immediately. This search will close without notice when a sufficient number of applications are received or a hiring decision has been made.
Posting Close Date
Note to Applicant
A background check will be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
Applicants hired on a federal contract may be subject to E-Verify.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver’s license will be required at the time of employment and as a condition of continued employment.
Schedules are subject to change based on organizational needs.
University of Nevada, Reno
