YOUR MISSION: Your mission is to become an expert with Fisker Logistics case management to include all service types and partner, provider, customer communication. You know the best way to communicate with partners, facilities, customers and have the skills to deliver proper service related information to all stakeholders. You provide same day outreach with expert details of what is needed to ensure a seamless experience. When needed, you leverage our existing “in network” providers to assist with towing and understand when an item should be addressed with a national carrier instead.
Available core hours for this position will be 8:00am EST to 10:00pm EST Monday through Saturday with a potential to extend hours/days in the near future
YOUR LEGACY: You provided the best possible service to challenging situations. You improved our processes. You left behind a team that is effective and efficient.
WHAT YOU’LL BE RESPONSIBLE FOR:
WHO YOU ARE:
The ideal candidate for this role has…
NICE TO HAVES:
THE NITTY GRITTY:
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