US Veterans Health Administration Hiring For Social Work Whole Health Program Manager at Wilmington, DE, United States Full Time

Job Description

Duties

Summary

The Whole Health Program Manager position is located at the Wilmington VAMC. The Wilmington VA Health Care System Whole Health Program Manager provides professional, supportive, and administrative management of the Wilmington VA Whole Health Care System and, as-needed, provides direct well-being, educational, and clinical services to satisfy the desired milestones of the Designation Framework for Whole Health Implementation.

Responsibilities

The Whole Health Program Manager duties and responsibilities include but are not limited to…

• Assumes programmatic administrative responsibility for the management of the Whole Health System that encompasses the depth and breadth of clinical and non-clinical services within the Wilmington VA Health Care System.
• Assists in planning, establishing, and implementing policies, processes, and procedures, developing individual and/or group strategic goals and objectives, and in monitoring, evaluating, and coordinating the Wilmington VA Whole Health System.
• As needed, provides services to Veterans, their families, and relevant associated health disciplines in order to support holistic and patient-centered care.
• Collaborate and coordinate with internal and external stakeholders regarding Whole Health System.
• Accepts and supports the guiding principles of Wilmington VA Health Care System, performing assigned duties in a manner that promotes quality health care, outstanding customer service, and the maintenance of an environment committed to serving Veterans.
• As a leader within the organization, the Whole Health Program Manager continuously strives to incorporate the core competencies of leadership as outlined in the VHA’s High Performance Development Model: Interpersonal Effectiveness, Personal Master, Systems Thinking, Organizational Stewardship, Creative Thinking, Technical Skills, Customer Service, and Flexibility.
• Administrative Duties (60%)
• Direct Patient Services: (30%) Whole Health Services provided within the Whole Health System may include, per the Whole Health Program Manager’s scope of practice, services that meet the needs of clinical, well-being, and educational desired criteria as detailed within the Designation Framework for Whole Health Implementation.
• Education Champion (10%) In collaboration with the Whole Health Program Coordinator, will review the facility education plan at least every six months to evaluate the need for refinement in the plan or for additional educational interventions at the site
• Performs other related duties as assigned.

Work Schedule: Monday to Friday; 8:00a – 4:30p

Telework: This is not a virtual position, Telework authorized at managers discretion
Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status

No

Promotion Potential

None

• Job family (Series)

  0185 Social Work
  

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• Requirements
  

  Requirements

  Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process

  Qualifications

  Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education. Have a master’s degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master’s degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. (Copies for transcripts must be provided with application)
  • Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master’s degree level. (Copies of License and Certification must be submitted with application)

  May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

  Grandfathering Provision. The following is the standard grandfathering policy for all title 38 hybrid qualification standards. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation.

  • All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation. For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:
  • Such employees in an occupation that requires a licensure or certification, may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
  • Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
  • Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all of the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.
  • If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.

  NOTE: If social workers covered under the grandfathering provision of the 1991 Federal law regarding licensure or certification of VHA social workers leave the GS-0185 social work series, they lose the grandfathering protection. If they choose to return at a later date to the GS-0185 series, they must be licensed or certified to qualify for employment as a social worker.

  Grade Determinations:

  Social Worker (Program Coordinator), GS-12

  Education and Experience. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master’s degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

  Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

  Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:

  • Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.
  • Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
  • Ability to supervise multidisciplinary staff assigned to the program.
  • Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
  • Ability to provide training, orientation, and guidance within clinical practice.

  References: VA Handbook 5005, Part II, Appendix G39, Social Worker, available in the local Human Resources Office.

  The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12.

  Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services.
  

  Education

  IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

  Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
  

  Additional information

  Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee’s credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

  This job opportunity announcement may be used to fill additional vacancies.

  It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

  This position is in the Excepted Service and does not confer competitive status.

  VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

  Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

  If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

  How You Will Be Evaluated

  You will be evaluated for this job based on how well you meet the qualifications above.
  IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Your resume must include name, contact information (address, phone number, email, etc.), job title(s), duties, month and year start/end dates (e.g. May 2001 to October 2005), and full-time or part-time status (include number of hours worked per week) as well as complete addresses for each of your employment experiences.

  Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

  Background checks and security clearance

  Security clearance

  Not Required
  

  Drug test required

  No
  

  Position sensitivity and risk

  Non-sensitive (NS)/Low Risk
  

  Trust determination process

  Credentialing, Suitability/Fitness

• Required Documents
  

  Required Documents

  To apply for this position, you must provide a complete Application Package which includes:

  • License
  • VA Form 10-2850c – Application for Associated Health Occupations
  • Resume
  • Transcript

  VA Form 10-2850c Application for Associated Health Occupations (REQUIRED) can be found at: http://www.va.gov/vaforms/search_action.asp?FormNo=2850&tkey=&Action=Search.

  If applying as a current Federal employee, provide a copy of your most recent SF-50, “Notification of Personnel Action” showing your pay plan, grade, step, and salary. SF-50s for Awards will not be accepted.

  Licensure/Certification at the advanced practice level (COPIES OF LICENSE AND CERTIFICATION MUST BE SUBMITTED WITH APPLICATION)

  The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50’s (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • License
  • VA Form 10-2850c – Application for Associated Health Occupations
  • Professional Certification
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  Veterans’ Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 “Application for 10 Point Veteran Preference” with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans’ Preference, please visit Feds Hire Vets – Veterans – Job Seekers – Veterans’ Preference.
  

  If you are relying on your education to meet qualification requirements:
  

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• Benefits
  

  Benefits

  A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Help

This job is open to

• The public
  

  U.S. citizens, nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open To All US Citizens