USAgain Hiring for Software Support Report Developer at West Chicago, IL Full Time

At USAgain we have a 3 P mission statement…for People, for Planet, and for Profit. Our mission is to provide industry-leading textile recycling services that exceed customer expectations. We offer a safe, respectful and rewarding workplace for our employees as we continue to develop a company dedicated to excellence, environmental responsibility, and ethical behavior. To date, USAgain has diverted more than 600 million pounds of used clothes from landfills; for re-wear, re-use, and re-cycling in the US and abroad.

We are currently looking for an experienced, assertive, and highly motivated full time Report Developer. Assist us with creating and updating reports using our embedded reporting software in our current CRM / ERP system. You will be developing reports as part of the migration to our new company system, as well as supporting system users, and providing end user training.

Responsibilities

Report development

User interface testing

User system support

User training

Data analysis and validation

Schedule:
Full-Time work weekdays, in our West Chicago office (transition to hybrid/remote)

Salary: Depending on experience

Benefits

This position is subject to pre-employment background and drug screening.

This position includes:
Medical (Blue Cross Blue Shield)

Dental

Vision coverage

STD

LTD

401k

Life

Key Technical Skills and Experience

2+ years of report development experience using BI/software reporting tool

Solid knowledge of MySQL database, data structure and queries

Proficiency with Microsoft Excel

Strong analytical and problem-solving abilities

Excellent interpersonal (verbal and written) communication skills required to support users

Demonstrated ability to meet tight deadlines, follow development standards and effectively raise critical issues with potential solutions

Skills that would be a bonus

Data analysis, validation, or system migration

User training and presentation

ERP or CRM system experience

Microsoft Office 365 including SharePoint and Teams communication

Understanding of the email/social media marketing industry

At USAgain you will excel if you meet the key traits below:
Taking ownership of a task from start to end

Enjoy learning new technologies and sharing ideas with the team

Thinking of an idea and watching your idea come alive in the system

Like being proactive and taking a challenge head on

Learn more about USAgain by visiting our website @ www.usagain.com