USAJOBS Hiring for Investigator (Consumer Outreach) at Washington, DC Full Time

As An Investigator (Consumer Outreach), You Will

• Serve as a subject matter expert regarding identifying and contacting consumers, former employees of companies under investigation, and other potential witnesses who may have information relevant to investigations and litigations conducted by Enforcement. These duties include developing new or revised methods of conducting outreach to consumers and other potential third-party witnesses.
• Engage in outreach to consumers and other potential witnesses and conducts interviews of such individuals to obtain information relevant to investigations and enforcement actions, including information relevant to determining whether a violation of Federal consumer financial law has occurred and the nature and extent of such violations. Prepare and maintain accurate and detailed records of outreach efforts and notes of witness interviews.
• Collect, compile, and analyze documents or other tangible evidence obtained from consumers and other potential witnesses and preserves their chain of custody. Analyze a wide variety of documents obtained from potential witnesses to determine whether they contain evidence that may support or contradict claims for violations of Federal consumer financial law.

Requirements

Conditions of Employment

This opportunity is also open to the public under announcement 24-CFPB-219-P. Please refer to that announcement for details on open period, eligibility, and how to apply.

Key Requirements

• Must be U.S. Citizen or U.S. National
• A one year probationary period may be required.
• Public Trust – Background Investigation will be required.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Obtain and use a Government-issued charge card for business-related travel.
• File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
• File a Public Financial Disclosure Report (OGE Form 278e) within 30 days of appointment and annually from then on.

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement.

Specialized Experience: For the CN-53, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-52 grade level in the Federal service. (For qualification purposes, the CN-52 is broadly equivalent to the GS-12). Specialized Experience for this position includes:

• Conducting outreach to consumers and other third-party witnesses; AND
• Compiling, analyzing, and assessing data to identify and summarize trends; AND
• Preparing summaries and recommendations regarding investigative findings and presenting to investigators and attorneys; AND
• Conducting research to obtain facts relative to ongoing investigations and actions.

CFPB Uses An Experience-based Process To Set Pay For Employees. Experience Is Evaluated And Credited Using The Employee’s Résumé. To Ensure That All Of Your Prior Work Experience (e.g., Internships, Volunteer Work, Details, Part-time, Self-employment, Secondary Jobs, Etc.) Is Considered And Accounted For, Please Ensure That Your Résumé Covers The Following

• your entire work history with specific start and end dates (MM-DD-YYYY) provided for each listed position
• hours worked per week for each position
• degrees and the dates conferred (MM-YYYY)

Part-time experience will be credited pro-rata based on a 40-hour work week, while work of 32 hours or more will be rounded up to full-time experience. If you have multiple positions that have overlapping start and/or end dates, only 40 hours of experience will be credited for a given work week. Refer to Resume Tips for more information on how to submit a comprehensive résumé. See information on our base pay ranges and salary structure.

The experience may have been gained in either the public, private sector or volunteer service . One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.

Education

This job does not have an education qualification requirement.

Additional Information

OTHER INFORMATION:

• We may select from this announcement or any other source to fill one or more vacancies.
• This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau
• This is a bargaining unit position. The Union that represents CFPB employees is the National Treasury Employees Union (“NTEU”), Local Chapter 335.
• We offer opportunities for telework.
• We offer opportunities for flexible work schedules.
• Bureau employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov. In addition, employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Consumer Financial Protection Bureau (5 CFR 9401), which, among other things, prohibit an employee or the employee’s spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by the Bureau. Regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the Bureau ethics regulations and a summary of the regulations at www.consumerfinance.gov. Questions regarding these requirements and prohibitions should be directed to the Bureau Ethics Office at [email protected] .

Our comprehensive benefits are among the most generous in the federal government. They include:- Challenging and rewarding work benefiting American consumers – Opportunities for development and advancement- Comprehensive Federal health, vision, dental, life, and long-term care insurance programs- Learn more about Federal benefits programs at: http://files.consumerfinance.gov/f/documents/201706_cfpb_benefits.pdf