ABOUT THE CLIENT
Our client is a CTV/OTT ad platform for regional & local advertisers with directly-sourced inventory from 125+ premium publishers Over The Top With directly-sourced inventory from 125+ branded networks, delivers brand-safe premium CTV and OTT impressions for local and regional advertisers at scale. Delivering transparency & brand safety, & makes it easy for advertisers to reach engaged audiences.
RESPONSIBILITIES
Partner with Sales, Planning and Operations teams on all aspects of campaign planning, launch execution, optimization and post-campaign recaps for clients
Collaborate with designated sales team to provide a high level of customer service by means of daily interaction with existing agency contacts and client partners
Establish customer KPIs and work with internal partners to measure progress and proactively address issues as they arise; advocate for client in internal stakeholder conversations
Develop and deliver business reviews that highlight key wins and opportunities; prepare weekly and monthly delivery reporting; identify new strategic opportunities for existing customers and make recommendations for implementation
Own client communication as necessary with any custom implementations – website pixel implementation, first party data onboarding, custom reporting needs, etc
REQUIREMENTS
3+ years of relevant advertising experience; previous experience in account management/client services required
Demonstrated success at working with cross-functional teams and building strong relationships internally and externally; ability to balance competing priorities across multiple projects
Proven track record of client-centric communication, stakeholder management and ability to drive incremental revenue
Strong attention to detail, excellent follow-up and ability to generate creative solutions to meet client needs without close supervision
Experience with ad technology platforms and CRM systems – FreeWheel, Salesforce, Placements.io preferred
Experience with 3rd Party Tracking platforms – DCM, DoubleVerify, Innovid
Proficient in PowerPoint, Word, Excel
Phoenix-based position
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