Valify Hiring For Account Manager, Valify at Frisco, TX, United States Full Time

Job Description

Description
SHIFT: No Weekends
SCHEDULE: Full-time
Do you want to join an organization that invests in you as an Account Manager? At Valify, you come first. Join Valify as an Account Manager today!.

At Valify, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:

• Tuition Reimbursement/Assistance Programs
• Student Loan Assistance
• Paid Personal Leave
• 401k (100% annual match – 3%-9% of pay based on years of service)
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Valify family! We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Account Manager to help us reach our goals. Unlock your potential here!

As the Account Manager you will support client retention, satisfaction, and engagement for an assigned group of accounts. The Account Manager serves as primary point of contact to help clients get the most out of their partnership with Valify. You will proactively monitor utilization and acts on opportunities to improve user engagement, identify savings opportunities on a regular basis and complete quarterly business reviews with assigned clients. The Account Manager coordinates efforts and communication internally and externally to ensure solutions are delivered in a timely manner. Also collaborates and supports GPO account managers for Valify subscribers.
In this position you can anticipate travel around 10% and up to 40% of the time as needed.

In the Account Manager role you will:

• Assure excellent customer engagement and satisfaction to all stakeholders who support Valify technology subscribers.
• Promote and maximizing value of Valify and Valify Solutions Group to Valify subscribers.
• Achieve goals related to customer use of technology, group purchasing portfolio, and retention.
• Serve as implementation lead for onboarding subscribers to the Valify technology platform, ensuring successes accordance with timeline established with client. Responsibilities include coordinating calls and data reviews with internal and external stakeholders.
• Manage internal and external communications with regular updates on project plan and major implementation milestones.
• Orient and train internal and external stakeholders on platform features and functionality and how it can contribute to cost savings for their respective organization.
• Escalate delays or concerns to internal and external stakeholders according to established escalation procedures.
• Prepare agendas and related data analytics for meetings and quarterly business reviews for Valify technology subscribers.
• Proactively identify and share cost reduction opportunities in purchased service categories to all pertinent levels within the subscriber’s organization (e.g., supply chain, CFO, CIO).
• Participates in the development of member-specific strategic business plans.
• Utilizes data in Valify to identify purchased service savings opportunities for technology subscribers
• Translates custom report needs from internal and external stakeholders to Valify’s Business Intelligence team.
• Reformats data for member-facing presentations.
• Coordinate data quality reviews with appropriate internal and external stakeholders.
• Prepare utilization reports to encourage technology engagement.
• Coordinates ad hoc savings opportunity analyses comparing subscriber’s current state to VSG contract alternative with internal stakeholders and may perform limited analyses independently.
• Assure subscribers are deriving value from the technology by providing ongoing training and support of key purchased service initiatives to internal and external stakeholders.
• Accelerate value to subscribers by establishing and applying relationships with internal stakeholders such as the GPO account team and sourcing
• Implements member-specific strategic business plans, driving successful results to goals. Completes regular updates of related activities in Valify’s CRM platform.
• Introduce solutions from VSG portfolio to subscribers in an effort to generate value for members and the GPO
• Produce or facilitate client-facing communication such as meeting agendas, presentations and follow-up materials related to purchased services
• Initiate Valify subscription renewal conversations and execute strategic check-ins with existing clients
• Promote new features related to the technology to subscribers.
• Build and strengthen customer relationships with proactive communications and timely follow up
• Resolve issues related to subscriber accounts, data, and training
• Monitor support requests made by subscribers to identify any recurring issues and recommended changes to the platform
• Present to member meetings and committees, as necessary
• Prepare and present demos for technology and GPO sales conversations, including occasional attendance at conference and trade shows, as required
• Operates within established budgets, acting as a good steward of company resources
• Serve as Project Manager for VSG members that transition to HealthTrust as their primary GPO
• Provide and Planning and Analytics support (as indicated above) to GPO Account Directors for Valify technology subscribers.
• Orient and train GPO Account Managers for onboarded GPO members on Valify platform features and functionality and how it can contribute to cost savings for their respective members.
• Collaborate with GPO Account Directors on subscriber-facing calls related to GPO portfolio adoption and opportunities related to purchased services categories.
• Promote new features related to the technology to subscribers and internal stakeholders.

Qualifications

To be considered for the Account Manager role, you will need:

• Bachelor’s degree preferred.
• 3+ years work experience as a data, business, or financial analyst preferred.
• Hospital or Healthcare experience preferred. Working knowledge of healthcare supply chain and GPOs strongly preferred.
• Exposure and familiarity with multiple technology platforms preferred.
• Excellent communications skills.
• Proven ability to successful manage multiple projects and timelines
• Strong analytical and problem-solving skills.

Valify, an HCA Healthcare company, is a healthcare cost management company exclusively dedicated to controlling purchased services expense. Valify’s web-based technology platform allows healthcare organizations to quickly identify, benchmark, and manage savings in over 1,200 categories. With proprietary benchmarking analysis, market share insights, and prebuilt category-specific RFP templates, Valify provides a proven end-to-end purchased services solution for organizations to proactively manage expense, increase staff productivity, and realize significant savings.

We are a subsidiary of HCA Healthcare, a comprehensive healthcare network where 280,000 people across more than 2,000 care facilities are all committed to creating a positive impact every day. It’s an organization that exists to give people healthier tomorrows. HCA Healthcare has been continually named a World’s Most Ethical Company by Ethisphere since 2010.

We are a family 280,000 strong! Our Talent Acquisition team is reviewing applications immediately for our Account Manager opening. Highly qualified candidates will be promptly contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice
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