Valir Health Hiring for Hospital Front Desk Receptionist PRN Job at Oklahoma City, OK Full Time

Valir Rehabilitation Hospital is a Joint Commission accredited Inpatient Rehabilitation Facility. Valir offers a full range of diagnostic, therapeutic and rehabilitative services to meet the complex needs of patients with multiple system involvement. Valir Rehabilitation Hospital (VRH) is synonymous with clinical excellence driven by evidence-based practice and compassionate, individualized care from an interdisciplinary team.

Valir invites you to make a difference in a patient’s life; celebrate their success as they attain the unattainable, be part of a team with a shared vision and a common goal- bringing living back into a patient’s life. It will be the best days of your career.

Job Summary:

The Front Desk Receptionist will be face of the Company and will essentially be the first impression to all visitors, patients and family members. He/ She will be responsible for the communication within the Company.

Duties/Responsibilities:

• Responsible for greeting patients/guests upon entry in a friendly, helpful manner.
• Responsible for having maps/directions on hand to other facilities. Answers questions and supplies information for patients, guests, or staff of the hospital.
• Opens and distributes mail to appropriate personnel. Handles outgoing mail and company postage.
• Coordinates communication and information.
• Answers and transfers incoming calls as necessary while using proper telephone etiquette.
• Operates the switchboard and paging system including receiving incoming calls, ascertaining the nature of the calls and relaying them to the proper location, and taking messages when necessary. Maintains a current list of patients by name and room number, list of emergency numbers, list of employee names and each employee’s extension.
• Coordinates required communication during codes according to safety policy and procedures. Serves as communications and information center of the hospital.
• Demonstrate knowledge of the fire/safety program including the following management plans: safety, security, hazardous materials/waste, emergency preparedness, life safety, medical equipment, and utility systems. Observe emergency codes and take action to notify appropriate parties.
• Comply with policies and procedures relating to infection control for self, patients, visitors, and staff.
• Maintains work area and equipment in a pristine manner.
• Responsible for ensuring that the parking area and the entrance to the building are free of trash and debris. (This means coordinating with Housekeeping to make sure it is taken care of.) Responsible for the overall appearance of the lobby/waiting area. Furniture appears in good repair and area should be organized and neat.
• Attends and participates in hospital-wide mandatory safety programs.
• Other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education, Licenses, Certifications and Experience:

• High school diploma or equivalent.