Valve and Meter Hiring for Marketing Account Manager Job at Indianapolis, IN Full Time

About Us

We’ve named our practice Valve+Meter because the variables we can manage with you are the flow and cost of new business. The “valve” part of our approach manages the right rate of new business for your operation, and we set our pricing with you not based on the activities we pursue but on the “metered” results we generate.

Mission

We exist to change the way businesses approach marketing by delivering abundance and accountability with a customer cost per acquisition strategy.

Vision

We inspire businesses to look at marketing as a revenue center rather than a cost center.

Core Values

• Think: Focus. Find a way forward.
• Love: Act in the long-term best interest of another.
• Serve: Meet expectations. Go the extra mile.
• Transform: Create dramatic change. Be irreplaceable.
• Be Just: Be fair and transparent. Do no harm.

In a Nutshell

Valve+Meter is in search of an Account Manager. The Account Manager is responsible for managing the relationship with and retention of our clients. You own the transformational growth of your clients by monitoring, representing, and optimizing the results of your clients’ marketing dollars. You will ensure each client has a dedicated advocate inside the day-to-day operations of Valve+Meter.

Why this Role is Important

The Account Manager is the bridge between the client, the strategy, and the execution. You will serve as the primary point of contact with the client and act as an extension of their team.

What Valve+Meter Offers

• Competitive Base Salary: $45,000 – $55,000
• Performance-Based Incentive Structure
• Excellent Benefits Package Including:
  • Medical, Dental, and Vision
  • 401(k) Match
  • Company-Paid Life Insurance Policy
• Three Weeks of Paid Time Off
• Ten Paid Holidays
• Two Paid Service Days
• Gym in Office Building
• Casual Dress Code
• Pet-Friendly Office
• Alcohol Permitted Onsite
• Environment for Fast Career Growth
• 
  Remote Work Option: You are welcome to work from the Fishers office or from your home in central Indiana.

What the Role Is

• Each V+M employee must represent our core values in each interaction
• Our office is located in the Fishers, IN; all employees may work remotely or in the office
• This role reports to the VP of Account Management
• Responsibilities:
  • Monitor Client Health
  • Client Communication
  • Identify Client Opportunities
  • Quarterly Business Reviews
  • Client Renewals
• 
  Activities:
  • Maintain knowledge of all marketing programs
  • Analyze client scorecards
  • Determine the effectiveness of ongoing campaigns
  • Identify and interpret trends as appropriate
  • Request and review ad hoc data analysis
  • Build and maintain relationships with both the client and internal team
  • Coordinate and facilitate client meetings (weekly, quarterly, etc.)
  • Recommend, architect, and test opportunities to increase return on marketing spend
  • Work with team to optimize content and improve conversions
  • Negotiate agreement renewals
• 
  Skills:
  • Excellent communication skills
  • The ability to communicate and lead remotely
  • Financial acumen
  • An eye for detail
  • Polished presentation skills
  • Executive presence
  • Reliable performance
  • Top-notch organizational skills
  • A natural curiosity
  • Detail-orientation
  • A performance-driven mindset
  • Enjoy working with data

What the Role Is Not

• Hunter / Sales Person; you don’t have to build your own book of business
• “Set it and forget it” relationship; you own the client relationship and their performance

How to Apply

Submit your resume along with a cover letter. In that cover letter include a client reference and the story of why we should reach out to them.

Standard Software

• Productivity Suite: Google G Suite (Docs, Sheets, Slides)
• Digital Communication: Google Meet / Uberconference / Zoom
• Project Management: Asana
• Time Tracking: Harvest
• Instant Messaging: Slack
• CRM: Pipedrive
• Automation: Zapier
• Password Manager: 1Password

Experience

Required:

• Experience delivering results
• Bachelor’s degree or equivalent work experience
• 3-5 years experience
• Strong attention to detail
• Data analysis & interpretation
• Agency experience
• Presentation skills
• Excellent written and oral communication
• Detail-oriented

Preferred:

• Experience working in marketing
• Experience tracking time to specific clients and projects
• Fast-paced environment
• Up-to-date knowledge of technology