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Job Description
***INTERNAL CANDIDATES ONLY***
Embark on a dynamic career journey as the Vice President of Operations – Utah (VPO-UT) at East West Hospitality! In this transformative role, lead our Utah hospitality operations in Summit County, overseeing owner relations, association management, operations, sales & marketing, and financial performance. Collaborate with the COO and executive team to drive strategic objectives and identify growth opportunities. Focus on business development within Utah, analyzing leads and supporting initial analysis for Executive Committee review. Cultivate enduring relationships to achieve short- and long-term objectives, fostering collaboration and operational improvement. Join us for a fulfilling career where your leadership will drive success in Utah and across the organization!
Key Responsiblities:
Team Leadership
- Hands-on leadership during Utah division’s early growth, embracing a versatile mindset in team management and projects.
- Demonstrates and upholds East West Hospitality’s Vision, Mission, and Values.
- Utilizes collaborative and transparent communication for effective leadership.
- Builds trust through honesty and integrity, setting an example for all.
- Clearly communicates company and divisional strategic goals in a motivating manner.
Stakeholder Support
- Advises the COO and Executive Committee on operating and association issues.
- Aligns operations with shared services for overall success and exceptional guest experiences.
- Communicates transparently with key stakeholders, driving desired behaviors and ensuring effective and timely communication.
Essentials
- Adopts a proactive approach for effective team management and project oversight.
- Provides mentorship, resources, and support for team success.
- Manages recruitment, training, and succession planning for consistent service excellence.
- Engages with Board Members, facilitates meetings, and negotiates agreements.
- Supports strategic planning, operational improvements, and regulatory compliance.
The Ideal Candidate:
- Critical thinker taking accountability for operational and financial outcomes.
- Builds enduring trust-based relationships with stakeholders.
- Fosters a learning culture within the department.
- Constantly improves processes and structures.
- Optimistic leader viewing challenges as learning opportunities, leading with empathy and curiosity.
Required Skills and Abilities:
- Advanced expertise in association management.
- Excellent communication, interpersonal, and negotiation skills.
- Strong process optimization, organizational, and attention to detail abilities.
- Proven track record of effective collaboration with operational leaders.
- Proficient in Microsoft Office Suite and adept at learning organization-specific software systems.
Education and Experience:
- Minimum of five years of regional, senior level experience in association and property management
- Must be a Certified Manager of Community Associations (CMCA). Professional Community Association Manager (PCAM) preferred or working towards.
Benefits & Perks:
- Health Insurance – Choose from three plans!
- Dental, Vision, Accident, Life & Pet Insurance
- $1000 Wellness Bonus / Year
- 401(K) Plan with Discretionary Employer Match
- Unlimited Time Off & Paid Sick Time
- Volunteer Pay – 8 hours of volunteer hours per year paid
- Discounts at Marriott properties worldwide
- 20% Discount on the broker commission for real estate deals through SSF
- Discounts at Eye Pieces & Venture Sports
- PerkSpot Discounts – shopping discounts
- Sabbatical Program
- $500 Referral Program
- Employee Assistance Program
Why East West Hospitality:
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.
Based in Colorado, East West Hospitality has more than 30 years of success in a diversity of businesses including association, rental and property management, hotels, spas, fitness, restaurants, and retail operations. EWH actively manages over 85 Homeowner Associations and more than 2,500 units with over 1,300 employees in Colorado, Utah, South Carolina, California, and Hawaii.
We hope you’ll consider joining us! Visit our website to learn more about East West at .
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Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. Learn more here
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