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Job Discription
Villa St. Francis is seeking a program manager for operational, clinical and life enrichment oversite for our 24 beds secured memory unit, Angela’s Crossing. The overall goal of Angela’s Crossing is to maximize our resident’s cognitive, psychosocial and functional skills in order to help maintain their highest level of functioning while offering a level of independence.
Angela’s Crossing at Villa St. Francis continues the ministry of Jesus by providing person centered services to meet the contemporary needs of aging individuals and their families. We are committed to our mission and core values: Respect for Human Dignity, Compassion, Transformation, Solidarity with those in Need and Justice and Peace.
Responsibilities:
Promotes Villa St. Francis mission and values.
Ensures implementation of policies and procedures relating to Angela’s Crossing resident care.
Supervises all resident services, including the coordination of those provided by independently contracted ancillary health care providers as needed by residents and families.
Creates, schedules and improves resident life enrichment on Angela’s Crossing.
Oversees the care conference process for residents in Angela’s Crossing.
Coordinates and oversees monthly staff training regarding dementia and other cognitive impairments.
Advocates for residents to maintain their highest level of cognitive functioning.
Assures quality of resident services.
Assures the highest level of resident, family and employee satisfaction.
Promptly investigates complaints and reports findings and appropriate recommendations to the Executive Director and/or supervisor. Ensures follow-up communication occurs to complainant and that substantiated complaints are resolved to reasonable satisfaction of complainant.
Ensures compliance with all rules and regulations related to Resident care (i.e. HIPAA, State Regulations and OSHA, etc.).
Maintains a professional demeanor with all residents, their families, co-workers and the public.
Participates with the management team in the recruitment, interviewing, hiring, supervision, evaluation, and disciplinary process for resident care assistants.
Assists in orientation and training of community partners.
Assures resident care assistants adherence to all policies and procedures, work, safety, and other rules.
Administrates, coordinates, and directs all activities in accordance with policies and procedures.
Assures safety and security of community’s contents and inhabitants (residents, employees and visitors).
Assures proper use of equipment/supplies.
Participate with on call rotation for clinical operations.
Assures that adverse findings by company Quality reviews or state surveyors are promptly corrected and remain in compliance.
Performs other duties as assigned or required.
Qualifications:
RN or LPN
Must have at least one-year experience working in a similar role with responsibilities related to program operations for memory care/dementia residents.
Effective supervisory skills.
Ability to communicate and work with all levels of the Villa St. Francis and Felician Sister sponsorship.
Ability to recognize and communicate problems appropriately.
Ability to relate to the public, residents, families, employees, and other professionals appropriately.
Ability to maintain accurate records and provide information as requested and required.
Ability to communicate proficiently in English, verbally and in writing. Bilingual Spanish preferred.
Ability to work flexible hours to meet requirements of the job and be on call.
CPR certified.
Ability to teach/train others effectively.
Villa St. Francis is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, Villa St. Francis invites employees to voluntarily self-identify their race and ethnicity. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information will be kept confidential and will only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual.
As employers/government contractors, we also comply with government regulations including but not limited to affirmative action responsibilities as required under Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, section 4212 of the Vietnam Era Veterans Readjustment Act of 1974 and Veterans Employment Opportunities Act (VEOA) of 1998.
This data is for periodic government reporting and will be kept in a Confidential File separate from the Application for Employment.
