Visionary Eye Center Hiring for Marketing Assistant & Business Development at Jupiter, FL Full Time

Job Description

Visionary Eye Center is looking for a Professional Person with experience in Adminstratvie work, Marketing, SEO / Facebook /Instagram & Front End Client Experience.

Our ideal candidate is someone who is smart, a quick learner, loves interacting with people, and also has a knack for figuring out “techy” stuff quickly and easily

Having an amazing, energetic, and empathetic phone voice and personality is a must for this position.

You will be responsible for managing out Facebook advertising program (don’t worry we provide training) as well as scheduling and confirming appointment requests via phone from lead gen sources, community out reach, development and post of content across all 3 divisions of company. You will be consider a first line representative to the company and clients and thus pizazz and personality are a must, translated to posts and words generated in Ads /SEO etc! This is our clients first experience with our brand.

You will also be responsible for community outreach, relationship to other vendors in the community, coordinating with administrators to provide needed business metrics and KPIs, as well as working with owner and other staff on creating of videos, content posting etc across 3 divisions (primary care, vision therapy, and aesthetics). Experience in Facebook Instagram and other social media outlets are an absolute must. This will be a closely orchestrated position with the owner and attention to detail is necessary!

Role
Marketing Assistant /Front End Client Experience Manager
The marketing assistant/front end client experience manager is focused on helping our amazing clients find us, and fall in love with us. You will handle our Facebook ads (we provide all the training), making sure that new leads, prospects, and clients have an amazing five star experience, and fall in love with our office, our culture and our brand.

Responsibilities
Mange our Facebook Ads program (we provide the training)
Organize, update, and keep our EHR/ CRM Immaculate
Schedule all new incoming leads
Schedule and dedicate 8:00 am to 9:00am every day to lead follow up
Schedule and dedicate 5:00 pm to 6:00 pm every day to lead follow up
Call all new leads within 3 minutes
Provide an amazing 5 start experience to each and every customer (think Disney but better!)
Answer question on the phone and via our texting platform in a professional and timely manner
Create excitement for the clients first visit
Discuss all services offered, try to gain interest, traction and multiple service bookings before 1st appt!

Responsible for content development (with owner and others staff) for all 3 divisions – 2 -3 posts / day / division with 3-4 videos / week per division.

Community outreach is a must as well so must be well versed, speak eloquently and professional presentable.

Results
KPIs
Leads :minimum 100 leads/ month
Scheduled appts: Minimum 50 schedule/confirmed appt/month
Show up rate: minimum 80% show up rate on scheduled appointments

Content in social media outlets will show content posted to keep track or set amt / week.

Standards
Always conduct yourself with professionalism
Always tell the truth ; we do not lie to get a sale
Care about our clients and their outcomes
Care about people
Adhere to company culture and undertones shown /transmitted to pt in pre appt interactions
Take personal responsibility for being heard and understood.
Take personal responsibility for activities, results, and outcomes
Be goal oriented and driven towards success
Communicate with passion and enthusiasm
Respond to all incoming contacts within 5 minutes (during working hours).
Be resourceful.
Communicate desires, suggestions, and ideas to management in a constructive manner

Work Remotely – open to discussion as long as results are seen

Job Types: Full-time, Part-time

Pay: $16.00 – $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor’s (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 3 years (Preferred)

Language:

• English and Spanish (Required)

Work Location: Multiple Locations