VISTA COMMUNICATIONS Hiring for Network/Telecom Operations Manager Job at Manassas, VA Full Time

Vista Communications is a full service voice, data and video company offering voice services, high speed internet Networks, CCTV, Satellite TV for SMB and enterprise customers nationwide in business for 20+ years. Company installs Mitel Phone systems, VOIP, Wired and Wireless Networks,CCTV, Structured cabling and Audio Visual Systems.

We are currently looking for Operations/Service Manager who has experience in installing and programming switches, routers, access points, CCTV, infrastructure cabling and PBX’s (Mitel) to manage team of field technicians

Job Responsibility

• Managing field service engineers, Project Engineers/Managers nationwide including contractors.
• Must have sound knowledge of Installation and Programming of PBXs like Mitel or similar PBX’s
• Well versed in Network Routers, switches, access points as well as infrastructure cabling
• Sound Knowledge Configuration of IP addresses, VLans on all network devices
• Interact with customers on an ongoing basis related to project implementation and execution of the service tickets
• Ability to remotely diagnose and resolve customer issues related to Add/move/changes on Networks as well as Network related issues with help of engineers.
• Plan installations by studying floor plans, programming guides & technical specifications as well as ability to read diagrams.
• Update job Knowledge by participating in educational opportunities, reading manuals and certifications

Key Competencies:

• 10+ years Telecom and Networking experience in a customer facing environment
• 4+ years Networking experience with a strong foundation in LAN/WAN routing, switching, and TCP/IP, VoIP.
• Cisco CCNA, or comparable technology certifications are a plus; Mitel Certification a plus!
• Excellent verbal and written communications skills.
• Ability to assume responsibility and ownership for work performed.
• Ability to provide technical support for co-workers, customers, and other vendors
• Proficiency with MS Windows/Office and/or Active Directory/Share point

What we offer

• Base salary + Annual Bonus
• Excellent Benefits including Medical and 401 K Retirement plan with contribution
• Training
• Paid Vacation
• Relocation assistance will be provided based on qualifications

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Manassas, VA 20109: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Experience:

• Network management: 5 years (Preferred)

Work Location: One location