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Description
Pay Rate: 55K-70K+ Benefits
JOB DESCRIPTON
PURPOSE
Manages warehouse employees as part of the operational function of the warehouse. Maintains equipment and facility to achieve optimal performance. Implement quality concepts throughout the operational process
to make continuous improvements.
ESSESNTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide daily oversight of transportation operations to ensure high levels of service, production and quality metrics are achieved.
- Supervise day-to-day transportation workforce.
PERSONNEL MANAGEMENT. Communicate and verify that all warehouse employees are
kept informed by use of meetings and written communications. Uses weekly compliance list
and daily work assignment list to ensure duties, activities and projects are being completed by
personnel in a timely fashion. Must enforce uniform compliance on all shifts. Plans and directs
employees for disaster planning and drills.
QUALITY TRACKING & IMPROVEMENT. Participate fully in all facets of the companies’
quality programs, including development, training and quality improvement teams. Monitor,
track, and set goals for critical quality areas (Productivity and Accuracy). Communicate/chart
measurable performance goals and results to work toward continuous improvements.
FACILITIES / EQUIPMENT MAINTENANCE. Responsible for maintaining warehouse
appearance from inside and out. Responsible for cleanliness and orderliness of warehouse
and, if applicable, vault. Must control and schedule regular maintenance/repairs for pickers
and scanner equipment: Must track repairs and control cost for all maintenance involving all
warehouse equipment. Responsible for construction of new rack as needed.
INVENTORY CONTROL. Responsible for production matrix on new box, refiles, bay
consolidation and maintaining adequate inventory of flat boxes, forms and barcode labels.
Responsible for the regular download of scanners and paperwork accuracies by use of uploads
reports, process scans and bay audits. In charge of destruction process (reports, pulling boxes,
destruction log, scheduling trucks). Responsible for maximizing space utilization through ongoing
bay consolidation and bay audits. Must correct duplicate box locations that exist.
CUSTOMER SERVICE. Responsible for providing courteous and attentive treatment to all
customers. Presents a professional and positive image when interacting with customers in
person or over the phone. Handling/coordinating special requests and resolving customer
problems. Maintain supplies to fill customers request for flat boxes and barcode labels. Handle
request for large and on-site inventories.
Requirements
QUALIFICATIONS
- Valid Driver’s License with clean MVR and clean background check. Prefer F endorsement and DOT physical.
- High school diploma minimum. 1-2 years of college preferred.
- Supervisory experience (1-2 years) with demonstrated ability to get work out of others.
- Proven performance track record (i.e. attendance, productivity, accuracy).
- Training in Total Quality management concepts and tools preferred.
- Problem solving skills to solve people and process problems.
- Detail oriented work style to identify discrepancies.
- Organizational skills to meet critical deadlines and schedule resources and handle massive amounts of paperwork flow.
- Willingness and flexibility to take responsibility for daily operational needs (able to cover any shift, run emergencies).
- Willing and able to do physical work when necessary (Lift 50-75 lbs.), lift and work on platform using proper safety tools up to 20 ft. above floor).
- Flexibility to handle variety of situations on a daily basis.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
