Washington State Department Of Licensing Hiring for IT Network Administrator Job at Olympia, WA Full Time

At Department of Licensing (DOL), we work hard to create a culture where employees feel valued and respected. Employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.

We are one of the most public facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washingtonians and collect nearly $3.3 billion in taxes and fees annually. We know our services are essential to our customers’ ability to live, work, drive, and thrive. We take this responsibility seriously and are committed to ensuring every resident has equitable and meaningful access to our services.

Our Information Services Division (ISD) is currently recruiting for an IT Network Administrator who is passionate about the work we do to join their team!

As an IT Network Administrator, you will support our agency by ensuring DOL network connectivity is available for use at all times. In this role, you will play a key role in being responsible for the design and control of all LAN and WAN hardware and software configurations (cli, gui, etc) for all agency switches, routers, firewalls (Cisco, Fortinet, and Palo Alto), traffic load balancers, wireless deployments, and network security equipment (ISE, IPS/IDS). The DOL network is a single point of failure for agency business and must be up and running at all times. The IT Network Administrator position evaluates overall LAN and WAN performance against industry standards, and communicates and coordinates with its business partners about the network and its impacts affecting agency field licensing offices across the state. In this role, you will also map the agency’s business requirements to network technology solutions

Some of what you will be doing:

• Perform general and specialized budget and program duties for the division, assisting with financial development and planning, conducting research and analysis, and detailed tracking.
• Provide journey level support, consultation, and collaboration to the CIO Administration and other divisional managers through research and data analysis.
• Facilitate the collection, research, and analysis of information and data to present findings, provide professional and technical advice, and to assist management in making informed decisions or changes that meet the division’s short- and long-term strategic goals.
• Lead divisional process improvements or specialized work groups that may result in increased service delivery, reduce costs, and increases productivity and efficiency.
• Act as the division’s Records Retention Coordinator and as the lead support contact for divisional public disclosure requests, working in partnership with the Agency’s Records and Disclosure unit.

Required Qualifications and Competencies:

Applicants who possess the following qualifications may be referred to the hiring manager:

• Bachelor’s degree, including 9 semester or 15 quarter hours of computer science courses.
• Certification(s) in the network field (e.g., CCNA).
• Five (5) years of experience analyzing, installing and/or maintaining computer software applications, hardware, or telecommunications or network infrastructure equipment or providing customer or technical support in information technology.
• Five (5) years of experience with: Intrusion Detection and Prevention, Routers, Switches, Firewalls, VPN, Load Balancing, 3DNS, Local and Statewide Area Networking, Network Management/Monitoring Systems, Network Performance Analysis Systems, Wireless, and IP Telephony Systems.
• Five (5) years of experience with the design, configuration, and deployment of WAN/LAN network equipment.
• Five (5) year of WAN/LAN network troubleshooting experience.
• Complete knowledge of IP addressing and TCP/IP protocols. This should include knowledge of IPv6 addressing.

Preferred Qualifications and Competencies:

Applicants who also possess the following may receive additional consideration by the hiring manager:

• Ability to employ expertise, credibility, and effective collaboration to help customers identify, evaluate, and resolve complex or sensitive issues, problems, and service needs.
• Ability to use Microsoft Suite including Visio, to create, format, and edit tables, columns, and charts. Import data, sort table data, and perform calculations in tables.
• Ability to convey ideas and information in writing using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.
• Ability to prioritize daily tasks, prepare schedules, and monitor/adjust task sequences.

Additional Requirements of Employment

• Per Governor Inslee’s Proclamation 21-14 state employees must be fully vaccinated. Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical exemption, or having an approved religious exemption. No start date will be approved until you have either verified your vaccine status or have an approved exemption with accommodation.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Make a difference. Join our team!

How to Apply:
Locate this job vacancy on our careers. wa. gov website, titled “IT Network Administrator”. Select the “Apply” button at the top of this job announcement. Attach your Cover Letter, and Resume through the “Add Attachments” field. You may also attach your three (3) professional references that way or input them when prompted within the application. A resume will not substitute for the “work experience” section of the application or vice versa. Please ensure to answer all supplemental questions to the best of your ability. Applications with blank fields, or supplemental question responses with comments such as “see attachments” may be considered incomplete.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

A paycheck is just part of a total compensation package. We offer some of the nation’s best benefits which include:

• Medical, dental and vision insurance
• Life, accidental death, and dismemberment insurance
• Long-term disability insurance
• Retirement
• Social security
• Vacation, leave and holidays
• Flexible spending account
• Dependent care assistance
• Other insurance
• Flexible schedule
• Deferred compensation
• Special employee programs

We value diverse perspectives and life experiences.
We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!

Veteran/Military Spouse Preference Notice

To take advantage of veteran/military spouse preference, please do the following:

• Notify us of your vet/military spouse status by email at HRRecruit @ dol. wa. gov
• Use a subject line of that includes “22-068 IS IT Network Administrator”.

For inquiries about this position, please contact Jowi Deguzman via email at gdeguzman @ dol. wa. gov. Please use a subject line that includes “22-068 IS IT Network Administrator”.

The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email HRRecruit @ dol. wa. gov. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.

Job Type: Full-time

Pay: $6,154.00 – $8,074.00 per month

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

COVID-19 considerations:
This position is currently working remotely due to the pandemic, and may be required to begin working on-site (as needed) as we receive updated guidance from the State of WA.

Ability to commute/relocate:

• Olympia, WA 98501: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location