Wayne Transports Inc Hiring for Dispatcher Job at Junction City, WI Full Time

JOB TITLE: Dispatcher-Petroleum Division

DESCRIPTION:

Coordinate drivers, trucks and equipment to create capacity, maximize productivity and ensure prompt, courteous and efficient service to customers. Reviews and audits driver trip sheets for load accuracy and then enters load information into computer system. Communicate delays, issues, or concerns regarding customer load requests. Other related tasks as requested by supervisor as needed.

NOTE: This position is a 4 days on 4 days off rotation

RESPONSBILITIES

• Talk to drivers and customers multiple times throughout the day for collecting information about the load they are hauling or have hauled.
• Provide drivers information on what delivery they are going to make next, what products they are going to load, where they are going to load it, what supplier/Contract# the driver needs to use, and what time the load is supposed to load and deliver at.
• In-Depth knowledge on what the load requires and make sure that the driver has the right equipment to do the load.
• Assist drivers with specific instructions on how to get to numerous customer locations throughout the Midwest and Canada.
• Utilizes TMW transportation logistics software to create new loads per customer requests and update cancellations to the team.
• Updates TMW transportation logistics software to record driver pay for ancillary pay such as empty miles, split deliveries, layovers and more.
• Talks to customers professionally and courteously on what loads they want us to haul and letting them know when we can haul it for them and how many pounds we can haul.
• General knowledge of Hazmat products and placards the driver will be using.
• Ability to work as a team with a great attitude towards co-workers to efficiently dispatch our fleet of petroleum trucks.
• Ability to effectively communicate with other dispatchers, customers, and loaders to accommodate their needs.
• Ability to use a computer proficiently in order to effectively receive loads via fax, emails, or phone calls.

REQUIRED SKILLS / EXPERIENCE:

• Self-starter, highly motivated, effective problem solver
• Methodical, detail-oriented and professional
• Excellent Customer Service Skills
• Ability to work under stress and remain calm in a fast paced environment

DESIRED QUALIFICATIONS

• At least two years dispatch experience
• Work within the transportation industry
• Familiar with DOT regulations and laws
• TMW Suite software (by TMW Systems) experience preferred
• Prior experience with ELD logs and DOT hours of service

PHYSICAL REQUIREMENTS:

• Sitting for long periods of time
• Walking occasionally
• Lifting up to 15lbs
• Occasional stooping and bending over

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Bonus pay

Experience:

• Dispatching: 1 year (Required)

Work Location: One location