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Job Description
Title: Clinical Operations Administrator
Location: Upper East Side
Org Unit: Endocrinology Diabetes and Metabolism
Work Days: Monday-Friday
Exemption Status: Exempt
Salary Range: $115,920.00 – $157,920.00
*As required under NYC Human Rights Law Int 1208-2018 – Salary range for this role when Hired for NYC Offices
Position Summary
Provides direct oversight of clinical practice management and facility operations.
Job Responsibilities
- Administratively directs clinical operations, IT support and standardized functions of the clinical practice and financial, quality and service components. Monitors management s to develop and implement plans that improve clinical performance.
- Assists with the development of routine management s that monitor key department performance indicators.
- Directs the daily operations and strategic mission of the outpatient clinical practice(s) and establishes SOP’s for a comprehensive & systematic approach for the delivery of quality patient care compliant with requirements mandated by regulatory agencies.
- Identifies & recommends clinical operational enhancements and efficiencies to reduce cost, increase stability in operating systems and increase quality through standardization. Develops business plans for implementation of enhancements or initiatives.
- Oversees the development and planning of clinical outreach initiatives, advertising and communications.
- Responsible for the facilities management including space utilization, renovations and capital projects for all clinical and administrative sites. Participates in negotiations with planners, designers and vendors, and monitors budgets.
- Supports the development of relevant ongoing education tools to ensure staff is kept current in their related areas of responsibility and service levels are always maintained.
- Works with Department Administrator and Chair to assess new or expanded service-line offerings and new venture potential.
Education
- Bachelor’s Degree
Experience
Approximately 7 years of previous academic clinical practice and or hospital management experience
Strong operations background with an emphasis on clinical operations and administration functions.
Successful track record of managing diverse business units and building, as well as retaining, highly effective operational teams. Highly evolved management and staff administration and motivation skills
Strong analytical skills with attention to detail and accuracy
Proven ability to develop balanced business arrangements and negotiate comprehensive business transactions
Excellent written and oral communication skills.
Successful track record of managing diverse business units and building, as well as retaining, highly effective operational teams.
Extensive knowledge of laws and regulations pertaining to Medicare, Medicaid, NYS Department of Health and Joint Commission and the National Patient Safety Goals (NPSG) is highly desired.
Knowledge, Skills and Abilities
- Excellent written and oral communication skills.
- Strong leadership, communications and interpersonal skills and ability to work independently.
- Highly evolved management and staff administration and motivation skills.
- Ability to multitask among the numerous competing responsibilities.
- Proven ability to develop balanced business arrangements and negotiate comprehensive business transactions.
Licenses and Certifications
Working Conditions/Physical Demands
Weill Cornell Medicine is a comprehensive academic medical center that’s committed to excellence in patient care, scientific discovery, and the education of future physicians in New York City and around the world. Our doctors and scientists-faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization-are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side’s scientific corridor, Weill Cornell Medicine’s powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients – the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
