WeLink Hiring for Telecommunications Area Manager Job at Mesa, AZ Full Time

About WeLink

WeLink is a next-generation wireless internet service provider. We use the latest millimeter wave technology (including our own custom radios) and a proprietary and patent-pending approach to network deployment that allows us to deploy fiber-like networks faster and more cost-effectively than anyone else. These networks are used to provide internet broadband to home and small businesses and will be used to offer mobile services in the future too.

We were founded by experienced fixed-wireless veterans and have spent the past couple of years developing technology and refining our approach. At WeLink we place a strong emphasis on delivering quality service and maintaining an excellent customer experience.

If you want to give the world an alternative to the cable and telco duopoly that frustrates consumers and pioneer a better wireless future for the world, join us.

Job Description

An Area Manager’s primary role is to oversee multiple installation teams in a designated area or city. The workload balance consists of coordinating directly with the installation supervisors, scheduling teams, engineering teams and upper management.

Duties and responsibilities

• Manage day to day performance of the installation supervisors and their teams.

• Provide leadership and coaching for installation supervisors and their teams.

• Source tools and equipment.

• Work closely with the scheduling departments to maximize route and job completion efficiency.

• Closely monitor the safety and quality control of all field personnel.

• Regularly work on ladders and rooftops to assist with installs, service calls and site inspections.

• Attend daily and weekly coordination meetings.

• Assist in on call rotations for network outages and troubleshooting support as needed.

• Closely monitor inventory levels.

• Perform interviews and promote employees to new positions.

• Communicate and report regularly with company leadership.

• Travel to other areas on occasion to assist in opening new markets as needed.

• Closely monitor budgets and expenses to minimize costs.

• Assist with developing and changing processes and policies directly related to field personnel.

Qualifications

• Bachelors or Associates degree in computer science, networking or another related field, trade school or similar work-related experience

• Previous management experience in the telecommunications field service industry (ISP, Wireless ISP, Satellite TV, Cable) required.

• Ability to respond quickly to escalated issues that arise from the field.

• Strong leadership, organizational, time and project management skills.

• Ability to work independently and complete assignments with limited direction.

• Excellent verbal and written communication skills.

• Excellent training, coaching and presentation skills.

• Extensive knowledge of RF communications, devices, computers and networking.

• Experience with relevant software applications, (Microsoft Office/ Google Suite)

• Lift up to 75 lbs on a regular basis.

• Climb ladders and rooftops

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

License/Certification:

• Driver’s License (Preferred)

Work Location: Multiple Locations