Wellesley Women’s Care Hiring for Medical Office Support Job at Newton Lower Falls, MA Full Time

We are a busy, private OB / GYN practice located on the MGB-Newton-Wellesley Hospital campus with satellite offices in Newton-Corner, Waltham, Walpole and Natick . Our practice has been serving our community since 1993 and takes pride in the group of healthcare providers and staff that we work with and the exceptional healthcare we provide. As our employee, you would represent us and play a very important part in helping us accomplish our mission of providing quality and compassionate care to women of all ages.

Description of role:

We are seeking a team player that is eager to contribute to the positive patient experience.

We are hiring a medical office support person that will be compassionate yet efficient in managing our high volume of calls. You will be joining a group of efficient and experienced medical office support staff that share many responsibilities. We provide a supportive environment to learn and develop. You must be friendly, detail oriented, have excellent communication skills and highly motivated to work as part of a team.

This position requires your full attention, reliability, timeliness and flexibility.

This position will require coverage of satellite offices.

Skills and requirements:

2-3 years in a clinical office setting preferred, OB/GYN preferred, 1 year required.

Team player

Exceptional communication skills; professional

Ability to multi-task and stay organized

Strong typing skills and Electronic Medical Records, Epic preferred.

Basic knowledge of anatomy and medical terminology, helpful

High School Diploma required.

Reliable transportation

Responsibilities:

Answering multiple phone lines efficiently, registering and updating patient demographic information, scheduling office appointments, office procedures as directed by protocols.

Efficiently working within our EMR- Epic, to respond to physicians referrals and schedule patients in a timely manner, verify insurance eligibility, direct patient appointment scheduling.

Scheduling radiology exams and consults with specialists

Prior authorizations, verifying insurance eligibility, completing disability forms

Responsibilities will include, without limitation, all generally accepted office responsibilities

Must protect patients’ rights by maintaining confidentiality of personal and financial information

Work schedule:

Full time, Monday – Friday, 8:25 – 5:00, hours may include rotations to our satellite offices with varying hours. Must have reliable transportation.

Competitive pay and benefits including 401K.

Free on campus parking. Also located next to the Woodland MBTA stop.

We are located close to Route 128 and Mass Pike.

Job Type: Full-time

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

COVID-19 considerations:
All Staff are required to be fully vaccinated and wear hospital issued masks at all times. All patients and visitors to our offices are required to also wear hospital issued clean masks.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Medical office experience: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: One location