WellMore Holdings Hiring for Customer Supply Chain Analyst at United States Full Time

About Wellmore Holdings

Wellmore Holdings owns and operates a portfolio of clean, fast-growing brands across several health and wellness categories, including sports nutrition, plant-based protein, collagen, teas, and superfoods. Owned by WM Partners, the Wellmore portfolio of brands includes Vega, Great Lakes Wellness, Jade Leaf Matcha, and FGO (From Great Origins).

Wellmore is committed to making clean, great-tasting products that improve the health and wellbeing of our consumers and the planet! It is the people that make us who we are: a diverse community of ambitious humans working tirelessly to make a positive impact on the planet, on people, and on the communities, we live in. Learn more at getwellmore.com.

Workplace

Remote US (Hybrid optional if near an office. US Office locations include Denver, CO & Grayslake, IL)

About the Role

An exciting and challenging position exists as a Customer Supply Analyst. You will ensure an efficient and effective customer service operation relating to the order management process for our largest customer, Amazon, and others as needed. The focus for this role is on daily execution of key goals and metrics, both from a Wellmore and customer perspective.

What You’ll Do

• Daily reviews of customer orders against available inventory and determine strategy for aligning demand & supply with Consumption trends
• Daily communication with planning team and warehouse facilities to determine inventory position against customer demand
• Execute end-to-end supplier and customer inventory analysis using multiple data sources
• Build analytical processes and views to support customer supply chain decisions
• Function as liaison between Sales, Demand Planning and Supply teams to align functions around key decisions
• Work with cross functional business partners on achieving key metrics such as Order Fill, Case Fill, On Time Deliver, Must Arrive by Date
• Utilize customer and supplier inventory data sources to build end-to-end supply and demand analytics to include in-stock targets, days on hand inventory, inventory carrying costs, safety stock, etc.
• Track inventory and demand systemically to ensure end-to-end metrics work together for success
• Forecast potential for failed metrics in the end-to-end demand-supply system
• Create reports using Excel and internal business intelligence tools to provide insights into customer behavior patterns and opportunities
• Develop and execute reporting and analysis of key service and supply chain performance metrics
• Supports management in planning and executing strategic initiatives within Supply Chain in support of elevating customer satisfaction, sales

What We’re Looking For

• Bachelor’s Degree required with minimum of 4 years of related work experience in Supply Chain
• Experience with Amazon’s systems and processes – 3P required, 1P preferred
• Amazon Supply Chain and customer route to market experience required
• Previous experience managing customer inventory and key service metrics
• Analytical skills required – BI reporting (PowerBI, Tableau) and advanced Excel skills
• Amazon portal experience (seller central, vendor central)
• ERP system experience
• Ability for analytical and problem-solving skills, collaboration and generating alignment
• Strong attention to detail, while understanding the strategic direction set
• Excellent verbal and written communication skills
• Ability to provide direction on adherence to policies, programs and procedures
• Strong teamwork skills & experience working with cross-functional business units
• Good business perspective skills with the ability to look at problems or projects through the eyes of the customers, competitors, and coworkers

Perks for You

Join us in helping people be well, more! You will have the opportunity to work with sharp, motivated humans working to make a positive impact on the planet, on people and on the communities, we live in. Some of our benefits & perks for full-time employees include:

• Medical, Dental & Vision coverage to fit your needs
• Telemedicine & Employee Assistance Program (EAP) resources
• Generous Paid Time Off and Holidays
• Paid Parental Leave (primary & non-primary)
• Short-term and long-term disability
• 401K + match
• Education, Fitness & BeWell Flex Funds
• Bucketlist Rewards Program
• Employee Referral Program
• Free Product!

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Wellmore does not accept unsolicited agency resumes and is not responsible for any agency fees related to unsolicited resumes.

Wellmore is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status or any other legally protected factor. Wellmore Holdings is committed to providing reasonable accommodation to job applicants with disabilities.