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Overview
The Technical Delivery Manager will be a critical role for the success of the newly formed Technical Innovation Team. This anchor position is one that requires deep technical understanding (likely from software engineering past roles), but with the soft skills of a Business Analyst to work with SME’s and stakeholders across the organization. This is a position that will facilitate inceptions, workshops, and guide discussions to elicit desired outcomes. The candidate will be leading project work through an agile methodology, also providing technical “hands on keyboard” on occasion to help work output. The ideal candidate is a poly-glot, poly-cloud technologist and people-person, that is driven to root out ambiguity, and will drive to specificity around success criteria, and business outcomes. Failing fast is the mantra of the team, with the understanding that failing fast isn’t failure, rather, it’s the outcome of hypothesis driven work product.
Specific Responsibilities Include:
- Lead projects using agile methodology to develop POC and production ready solutions
- Design highly-scalable capabilities surrounding mobile, web, kiosk, and other digital channels using a combination of on-site and remote resources
- Ensure engineering best practices are followed (unit and functional testing, code reviews, CI, design documentation and review, etc.)
- Collaborate with business analysts and key stakeholders to help verify requirements and develop an implementation plan
- Maintain and evolve the microservices architecture to power innovation in each of the digital channels
- Collaborate with US digital team to identify what features and integrations can be shared across North America
Wendy’s is the world’s second largest quick-service hamburger company and was built on the premise, “Quality is our Recipe®,” which remains the guidepost of the Wendy’s system. Today, Wendy’s and its franchisees employ hundreds of thousands of people across more than 6,700 restaurants worldwide with a vision of becoming the world’s most thriving and beloved restaurant brand.
Education / Experience
- Bachelors Degree , preferably in Computer Science or Management Information Systems
- 5+ years of software engineering experience or experience in a related field
- Excellent analytical and problem-solving skills
- Skilled at communicating effectively and empathetically with technical and non-technical users
- Experience working on an Agile/Kanban team
- Comprehensive understanding of SDLC
- QSR experience a plus
Please note that the Wendy’s Company does not accept unsolicited résumé’s from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit résumé’s to an approved requisition, the Wendy’s company will not consider or approve payment regarding recruiter fees or referral compensations.
