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Service Advisor / Consultant
Opportunity and position information: Experienced Automotive Service Advisor / Consultant
West Escondido Automotive & Transmission
High volume automotive, truck service and repair Facility Including a state of the art transmission Department in our facility. This is an excellent opportunity for an experienced team player that wants to work with all ASE Technicians. Our perfect candidate will answer phones promptly, greet customers courteously, listen to their description of the problems or service needed, determine the type of service required, and prepare service orders. If a vehicle requires additional repairs not covered in the original order, they will estimate the added cost and telephone the customer for permission to do the work. They also advise customers on other services available.
We are looking for an enthusiastic, customer service oriented individual to be responsible for the following:
- Advise customers about necessary service for routine maintenance.
- Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
- Confer with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs.
- Prepare repair orders showing time, cost, and labor estimates for service.
- Write a brief description of the problem on the repair order to help the mechanic locate the problem.
- Explain the work performed and the charges to the customer.
- Handle customer concerns.
Why else consider this opportunity? How about:
- M-F 7:15a – 6:00p NO SATURDAY OR SUNDAY
- Modern facility.
- Well-maintained equipment.
- All the latest software, computer terminals @ each workstation.
- Professional Technicians that respect our Service Advisors.
- Quality Facility with a large volume of satisfied customers year round.
**Even if YOU have never worked in an independent shop, we invite you to talk to us to find out more about our shop, our work, and our area! *Submit YOUR resume with complete confidence that all contacts with us are completely confidential. Do it TODAY!
Our benefits include:
- Health Insurance
- Prescription Coverage
- Disability Coverage
- Chiropractic Coverage
- 401-K Retirement Plan with Percentage Match!
- Paid Vacation
- Paid Holidays
- Provided Uniforms
- Continued Paid Training
Job Type: Full-time
Pay: $80,000.00 – $120,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Signing bonus
License/Certification:
- Driver’s License (Preferred)
Work Location: One location
