Westelcom Hiring for Network Operations Center (NOC) Telecommunications Technician Job at Watertown, NY Full Time

We are looking for the right candidate to assist us with installation, repair, and support of voice, data, and networking services. Monitoring of the network and responding to customer inquiries, from the NOC. The NOC Technician is also responsible for assisting the Network Administrators and Engineers with maintenance of the Network Operations. This position includes provisioning of new services and responding to service requests and escalated customer troubles.

Note: Applicants should reside in: Watertown, NY; Plattsburgh, NY

Qualifications:

* High School Diploma or GED

* Computer and networking skills in a business environment

* Excellent interpersonal, analytical and communications skills

* Ability to work independently and multi task

* Four years experience in the telecommunications/IT field preferred

* Server & Database experience preferred* Fiber optic services experience preferred

* Network + (CompTIA), Cisco & Microsoft Certifications preferred

Westelcom provides Communications Solutions to over 2,000 businesses and 15,000 residential customers covering our six county region between Lake Ontario and Lake Champlain. We are a subsidiary of Chazy Westport Communications, an independent telephone company that has been in existence since 1905. Westelcom offers a complete suite of business communication services that include discounted telephone services, fiber enhanced broadband, virtual and Gigabit Ethernet private networks for office connectivity, unlimited long distance calling, hosted and IP voice systems, file back-up solutions, web solutions, and co-location services.

Job Types: Full-time, Internship

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Watertown, NY: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)
• Business-to-Business Technical Support Occupations: 1 year (Preferred)

Work Location: One location