Western Machinery Electric (WME) is a respected company founded in 1988 based in Benicia, CA . Our service are is Northern California primarily in the SF Bay Area. We provide operational service and product support for a wide range of equipment and entities, public and private, requiring on-site power generation for emergency, critical reliability or energy efficiency. We optimize power: sources, distribution and reliability for all types of entities including: Public – city, state and federal government; Utilities – water, waste water, power; Commercial, industrial, health care, IT and telecommunications buildings. Website: Westernmachinery.com
Field Generator Technician
Our Field Technicians service complex power systems. They are responsible for preventative maintenance, trouble-shooting, overhaul and on-site assistance in the operation of electrical Diesel driven power systems. Due to many customer interactions the candidate must provide excellent customer communications fostering positive relations. Great communication and organizational skills are required.
Specific Responsibilities
1) Working closely with the customer demanding a sense of urgency and professionalism for all services and interactions. This work includes installation assistance, start-up, preventative maintenance, servicing and on-site assistance in the correct operation of the power system.
2) Technicians perform 100% of all servicing requirements, or arranges for completion of balance. Demonstrates good judgment for laying out next steps for any type of service, repair or troubleshooting steps for Generator Controls, diesel engines and Natural Gas engines
3) List all necessary components and equipment for service assisting approved purchasing methods for customers account. Communicates closely with the customer and service coordinator regarding status of service.
4) Must exhibit extraordinary customer communication and relationship skills. Close daily relationship with customer requires a high level of customer satisfaction and perception of value per dollar cost. Company image is perceived primarily through contact with the customer and effectiveness of the service, troubleshooting or repair process.
5) Take responsibility for clerical needs, including timeliness and completeness of service reports.
6) Learn new maintenance requirements for new or existing electrical systems and applies new requirements to existing Maintenance Procedures.
7) Operate and maintain test equipment to high standards. Assures test equipment calibration requirements are maintained.
8) Put safety first! Must be familiar with safety procedures and safety equipment required for all working assignments.
Requirements/Working Conditions:
Job Type: Full-time
Pay: $25.00 – $44.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
License/Certification:
Work Location: One location
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