Westgate Resorts Hiring for VIP Concierge Marketing Representative Job at Gatlinburg, TN Full Time

Westgate Smoky Mountain Resort and Waterpark is filling multiple positions in the VIP Check in Department as we continue to rapidly expand our award-winning resort!

We are looking for people with drive and confidence to succeed. We seek enthusiastic and dependable people, who are willing to adapt to a fast-paced work environment. We are looking to train the right individuals to join our growing team today. Our elite, in-depth training is the best in the industry. We will provide you with the necessary skills, tools and product knowledge to help you succeed and reach your goals.
No experience required.

As a member of our team, you will act as a concierge for both existing owners and resorts guests to provide exceptional service. This position offers full time work hours, weekly pay, and the ability to interact with guests on a daily basis.

Location:
Westgate Smoky Mountain Resort & Waterpark
915 Westgate Resorts Road
Gatlinburg, TN 37738

This position offers a flexible work schedule, full benefits package including 2 weeks of paid vacation, health/vision/dental, 401K, tuition reimbursement, and company perks. As an OPC you will earn cash daily in addition to a weekly paycheck.

Responsibilities:

Books and sells local attractions tickets for potential timeshare purchasers.

Books and sells room nights at Westgate Resorts for potential timeshare purchasers.

Presents and arranges Westgate Resorts timeshare tours to qualified guests at various locations.

Provides concierge services to guests at various locations, including giving directions, providing attraction information, and information on special events.

Handles cash and follows established cash handling procedures.

Assists with other duties to benefit the operation.

Qualifications:

Strong verbal communication skills with the ability to interact with new people in an attentive, courteous, and service oriented manner.

Strong time management skills with the ability to multitask and be organized and detail-oriented.

Ability to be efficient and productive in a fast-paced environment and work individually and in a team dynamic.

Must enjoy talking to people and be energetic, dependable, and hardworking.

Must have a flexible schedule to assist with any needs or locations.

Ability to stand for extended periods of time.

*Please Note* All new hires are required to be fully vaccinated as a contingency of employment, and before commencing any work.

About Westgate Smoky Mountain Resort & Waterpark:

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Waterpark in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Job Type: Full-time

Pay: $800.00 – $2,000.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

COVID-19 considerations:
We will explain during the interview.

Ability to commute/relocate:

• Gatlinburg, TN 37738: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location