Westmont of La Mesa Hiring for Server Job at La Mesa, CA Full Time

Waitpersons of Westmont Living communities are key team members, maintaining full
accountability for fulfillment of the mission of Westmont Living at their respective communities. This
position is responsible for ensuring residents and guests are served in a friendly, courteous, helpful and
professional manner. This position performs a variety of duties in and around the dining area.
Position Requirements:

• Must be at least 16 years of age, with proper school work authorization
• Criminal record clearance prior to initial presence in the community
• Passed post offer health physical and drug screen.
• TB test results within 7 days of hire and a health screen within 30 days of hire (when

transferring test results TB or health screen will not be older than 6 months)

• Current Food Handlers Permit for state/ county in which employed
• Able to lift up to 50 lbs / push/pull/carry up to 30 lbs, constant standing and frequent walking

required.

• Previous wait staff experience preferred or experience in the food service industry preferred
• Able to understand food service safety and sanitation requirements.
• Strong customer service skills
• Strong organization skills including ability to follow-up, detail-oriented, ability to multi-task
• Able to read, write, understand and effectively communicate in English
• Willing and able to adapt to changes in Culinary Services routine at any given time

Core Responsibilities:
This position provides for a high level of customer service to both residents and team members. This is
accomplished though promoting Westmont Living’s Service Promise and Service Standards. This
position is responsible for ensuring residents and guests dining experience is enjoyable.
Dining Service

• Take orders, deliver order to kitchen, and serve meals to residents, family members and

visitors in a timely, professional, dignified, efficient and courteous manner

• Assure compliance with all proper serving techniques/etiquette (e.g., serving from the left,

clearing used dishes between courses, etc.)

• Prepare and ensure the dining room is set up and ready for each meal, including performing

necessary cleaning and stocking (salt shakers, pepper shakers, sugar bowls, condiment holders,
etc.) and setting tables

• Ensure that residents and guests are served according to the Community’s Culinary Services’

guidelines
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• Ensure that residents receive meals according to their special therapeutic diet guidelines. As

necessary, document and communicate all dietary refusals on the appropriate forms and to the
Culinary Director / Culinary Coordinator

• Assist residents with menu selections as needed
• Make resident satisfaction the number one priority
• Deliver meals to resident apartments as required, insuring documentation of tray service

Cleaning and Sanitations

• Adhere to all sanitary guidelines according to Company policies and state and local regulations
• Maintain clean, well organized coffee and juice bar
• Clear tables of dishes during/after meals; clean tables and chairs, and pick up/clean up floor

areas

• Return all dishes to the kitchen following meal times, assist with washing when requested.
• Clean serving carts and trays after each meal
• Empty and clean dining room trash receptacles and replace liners

Side Work / Other

• Check dining room stock and nourishments. Pull old items and restock as necessary.
• Report equipment or environmental safety issues to Culinary Director
• Assist in the kitchen, as needed, with meal preparation which could include sandwiches, salad

and/or salad bar preparation and dessert plating

• Assist in breaking down deliveries and put stock away following in appropriate places

Service Standards

• Safety – The safety of team members and residents is the primary concern
• Friendliness – We treat everyone with respect and courtesy. We show genuine, unconditional

compassion.

• Setting – We create a welcoming, home-like environment.
• Efficiency -We are all responsible for making our retirement community better for all our team

members and residents.
Organizational Structure

• The waitperson to the Culinary Director/ Culinary Coordinator
• The Culinary Director/Culinary Coordinator reports to the Executive Director
• The Executive Director reports to the Regional Director of Operation

Work Remotely

• No

Job Type: Part-time

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Experience:

• Restaurant experience: 1 year (Required)

Work Location: One location