Career Opportunity
The Lansing Facility is seeking a Customer Service Account Supervisor who will courteously receive all calls coming into the Customer Service phone lines. Accurately enter orders from both customers and the sales force. Solicit add-on sales. Assist customers with inquiries, samples, and catalog requests. Maintain complete customer history information. Provides complete and immediate communication of order schedules and possible delays to customers and sales staff. Prepare, enter, and monitor progress of customer orders for strategic accounts.
How you will impact WestRock
Recognizes changes in job specifications requiring re-estimation.
What you need to succeed
What we offer
Corporate culture based on integrity, respect, accountability and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
#CB
WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.
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