Whirlpool Corporation Hiring for Development Operations (DevOps) Technical Lead at Benton Harbor, MI Full Time

Requisition ID: 49460

Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and Yummly. In 2020, the company reported approximately $19 billion in annual sales, 78,000 employees and 57 manufacturing and technology research centers.

Whirlpool Corporation is consistently recognized by FORTUNE as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Integrity, Respect, Inclusion & Diversity, One Whirlpool, and Spirit of Winning propel our teams to excellence. Get to know us and see what it’s like to be part of a company that is in constant pursuit of improving life at home.

This role in summary

As the Development Operations (DevOps) Technical Lead for the North America Digital Platform your role is to act under minimal direction, leading the strategy, design & review of Development Operations (DevOps) and managing the Application Management Support teams as it relates to both day to day operations as well as moderately complex projects & enhancements in the e-commerce and Digital space at Whirlpool Corporation.

This role is in the Global Information Systems Ecommerce & Marketing team and will mainly support Whirlpool North America (US, Canada, Mexico), but you will also be expected to collaborate and coordinate with groups across the globe.

Your responsibilities will include

Set overall vision, feature, development/content strategy, and implementation roadmap for CI / CD, Delivery and automation tools and frameworks that support the DevOps teams processes such as, but not limited to: Jira, Confluence, Bitbucket, Jenkins, Sonarqube, Nexus, TestNG, Selenium, XRay Testing, and JMeter

Drive execution of this roadmap and strategy, collaborating closely with internal and external team members

Accountable for evaluating and implementing tools, strategies, and processes associated with managing, delivering and deploying configuration as code

Implement monitoring solutions that identify system bottlenecks, failure points, and production issues

Accountable for evaluating, revising, expanding and improving Standard Operating Procedures (SOPs) and established end user processes, procedures, and policies as it relates to the key stakeholders / end users

Accountable for authoring and maintaining applicable system / solution documentation for the CI / CD and Delivery infrastructure, app dev, app design, and related processes

Actively participate in the evaluation of end-user utilization of systems, adherence to processes, and outputs of key metrics

Accountable for establishing key reporting and analytical strategies and desired outputs to enable key process stakeholders key metrics & system generated outputs to support the following, but not limited to: evaluation of code / functional quality, requirements traceability, CI / CD process outputs, performance outputs

Proactively identify and manage, as well as actively serve as point of escalation, for system and process-related issues as they arise and ensure that appropriate resolution

Stay abreast of industry-leading best practices and brings them to the attention of the leadership team

Develops and mentors the team through on-boarding, open communication, training and development opportunities.

Lead DevOps Engineers on how to build processes where dependencies are represented clearly in code. This role plays an operational role by troubleshooting issues in development systems and is also responsible for the architecture and technical leadership of the entire DevOps infrastructure.

Lead automation and continuous improvement of the CI/CD and delivery tools, processes, and systems

Actively interfaces with Application Architects, Solution Architects and Principal Architects to drive the collaboration and issue remediation

Accountable to compile and report out metrics on Stability, Quality & velocity, working with various internal and external teams.

Establish devops metrics and reporting cadence

Develop new automated reporting mechanisms for Devops and SCM management.

Measure Build & Deployments- success, failure, and execution time

Oversee and contribute to environment strategy and best practices about what will be done in what environment, working closely with the environment manager. Provide thought leadership on branching and merging strategies and version control, working closely with the Release Manager and the delivery teams

Collaborate with the Delivery Leads and Release Manager to ensure that the teams adhere to the established standards, practices, and guidelines associated with executing gitflow, code reviews, and merging/deployment activities

Contribute to the development of and monitor the release management process, procedures, best practices

Minimum requirements

Bachelors’ degree in Information Technology, Computer Science, or Computer Engineering

5+ years of experience in app development and /or CI-CD system admin/engineer

Experience working with Cloud solutions in AWS and/or Azure/GCP

Experience with data modeling tools, e.g., Lucidchart, Visio, etc.

Operational and Team Lead Experience with Continuous Integration (CI) /Continuous Development (CD) tools (e.g. Jenkins, Bitbucket, GitHub, Ansible)

Experience with configuring, and utilizing analytics and alerts from Monitoring Solutions such as Dynatrace, New Relic

Delivery Lead experience with providing oversight for Sprint / Release planning including capacity evaluation, test plan oversight, resource management, and project management

Preferred skills and experiences

3+ years of experience in data architecture

Experience with Environment Management and Environment strategies such as promotion paths, lockdown Hot-Fix management, Environment Build, and Refresh

The ideal candidate will have at minimum working knowledge of containerized environments (Dockers, DC/OS, Kubernetes, Docker Swarm)

Operational Experience with delivery execution tools such as Jira, Confluence, Microsoft Project

Experience working with and utilizing reference data, application configuration, and environment configuration

Understanding of standard networking protocols and components such as HTTP, (Domain Name System) DNS, Transmission Control Protocol (TCP/IP), ICMP, and Load Balancing

Knowledge of (shell) scripting languages (Python, PowerShell, Perl, etc.)

Working experience with monitoring and data analysis tools (Splunk, Dynatrace, AppDynamics, etc.)

Understanding of different development methods and their differences (Agile, Waterfall, TDD)

Articulate, persuasive, and communicate clearly, simply, and effectively to any level of the organization and be comfortable facilitating meetings

Highly motivated, critical thinker with excellent interpersonal skills, strong collaboration, and the ability to communicate effectively verbally and in writing.

RSRWH

Connect with us and learn more about Whirlpool Corporation

See what it’s like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.