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William James College is seeking a full-time employee to serve as Project Coordinator for the Continuing Education Program (CE). The CE
program offers continuing education credits to psychologists, social workers, counselors and other licensed behavioral health professions in
on-campus and virtual formats.
The position of Project Coordinator involves the use and management of a variety of software
platforms. The ideal candidate must have demonstrated facilities in Cvent on the event management side and be proficient in creating events,
managing registration, processing payments, and implementing feedback surveys. Experience managing Zoom, Canvas, and live event
implementation is also a plus.
The position also requires management of ongoing programs and new program proposals. The
position must work effectively with internal and external constituents who are developing continuing education programming and guide them in
the implementation process in order to be compliant with APA (and other) continuing education guidelines.
The person is also
responsible for, in partnership with the head of the CE Department, managing accreditation as an approved provider for APA and NBCC, and
ad-hoc program accreditation via NASW and/or LMFTs. The position is responsible for ensuring programs and record keeping is compliance with
all accreditation guidelines.
Last, this person provides customer service to both internal and external stakeholders who are
interested in planning or participating in a CE program at William James College. This requires responding to email/phone inquiries and
assisting people as needed.
Please note: This position will temporarily work onsite three days a week and remotely two days a
week, until otherwise notified.
Continuing Education Duties
Systems Management
(Cvent): Create, update and manage all CE programs (online & on-campus) managed through the Event
Management System (Cvent) software. Tasks include:
- Events – build programs in Cvent based on CE worksheet
data information and ongoing communication with program presenters and stakeholders. Using Cvent, this includes custom Cvent registration
and payment profiles, and generation and electronic dissemination of surveys and certificates of completion. - Webpages – create event/program websites using our WJC templates and develop necessary subpages for event/program
promotion and registration - Communication – maintain regular communication emails with event/program registrants
(confirmation, reminders, thank you, etc…), assist them as needed with registration or other CE related concerns, and provide
presenters/stakeholders with updates on number of persons registered and other details as needed. - Feedback – create, facilitate and summarize CE feedback surveys
- Marketing – Work with WJC
Marketing and Public Relations to maintain updated CE contact list based upon Cvent registration information - Record keeping:
Maintain attendee records and reports in Cvent - Program Development: Work with the Managing Director of the Community
Engagement Department to develop future programming options.
Virtual and On-Site Event
Management: This position represents CE at events programs through managing participant sign-in/sign-out and assisting
participants and presenters as needed both virtually and in person.
Virtual: Manage the Zoom platform and
ensure that it is set up in accordance with the presenters’ specifications and be able to troubleshoot any issues as needed prior to
and during the event.
In-Person: Support on-campus events/presentations by working with WJC Facilities on
location and room set-up needs, assuring that all program materials are ordered and available, and
Occasional weekend and
evening hours will be required. Note: due to Covid-19 most events have remained virtual
Customer Support:
Monitoring and responding to communications through the CE phone line and email in a timely fashion, and working with the
Bursar on processing Purchase Orders, CE payments and refunds, contribute to development of WJC library of electronic and document training
materials.
Marketing: Collaboration with the Marketing and Public Relations Department in developing
CE-related social media, e-blasts, mailings, and other marketing strategies for CE.
Administrative:
Assist with general CE Program administrative functioning including data maintenance/management, completing applications for
CE accreditation and applications for Continuing Education credits, general office and CE Program functioning, and other duties as
assigned.
Basic Qualifications
- Bachelor’s degree required. Bachelor’s degree preferred but
especially if in computer information, healthcare administration, psychology, public health, or related fields - Must have
Demonstrated proficiency in Cvent event management platform (2+ years minimum) - Demonstrated capacity program implementation and
management and/or event planning/management - Demonstrated capacities for work collaboratively in teams while also demonstrating
capacities for self-management, organizational skills and prioritizing tasks, working under pressure to meet deadlines, strong analytic
skills, strong oral and written communications skills. Ability to work with a variety of individuals across all levels of the organization
as well as internal and external constituents - Demonstrated experience providing IT support to Zoom meetings and webinar
- Demonstrated proficiency in Microsoft Word, PowerPoint, Excel, Outlook, web-based collaboration tools (e.g., Google Drive)
WJC appreciates that no one person is likely to have proficiency in more than one of the Learning Management Systems, event management
platforms, and database systems. The successful candidate may demonstrate proficiency in one or more if there is a willingness to be trained
to proficiency in other systems and indications that the individual has the background to be trained relatively quickly
Preferred Qualifications
- Minimum of 3 years of experience in an area identified above or a related
field - Experience working with a Continuing Education program and/or knowledge of APA accreditation and/or NBCC, NASW or other
mental health governing bodies
Benefits
Our benefits package includes generous health, vision and
dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company-paid life and
long-term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.
William James
College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify
for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer
Application Procedures: Review of applications will begin upon receipt and continue until the position is filled.
Interested candidates should submit:
- A detailed letter of intent responding to the stated qualifications.
- A
curriculum vitae. - A list of three professional references with complete contact information. (References will not be
contacted without the applicant’s prior permission.)
For more information about this position or to apply, please
go to https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40dab9cd-14a1-4d29-b356-da8c9cb6fb6f&c
cId= 19000101_000001&lang=en_US.
