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Job Description
Join World Vision as On-Call Account Manager – Internal Creative Agency
01 At a Glance
Role: On-Call Account Manager – Internal Creative Agency
Level: Associate (minimum 2 years of experience required)
Compensation Range: $30/hour (up to DOE)
Schedule: 2 days/week. Prefer working days of MON, TUE, & THURS.
Required Experience: Bachelor’s degree with an emphasis in advertising, business, communication, marketing or a related field or 8 years of equivalent work experience. Additionally, this role requires a minimum of 2 years of broad experience in client-side marketing and/or general marketing. Agency experience preferred (internal/external).
Location: Remote. U.S. Role can be based in 30+ states.
Benefits: None while in on-call status. Click here to learn more about our full-time benefits package.
Company Size: 900+ (World Vision USA) / 34,000+ worldwide (World Vision International)
02 The Job At World Vision USA we invite people to positively impact the lives of the world’s most vulnerable children through charitable giving. Our recipe includes love of all people, thriftiness, and targeting the root causes of poverty to bring about human transformation and fullness of life. With us every 60 seconds a family gets water, a hungry child is fed, and a family gets the tools to overcome poverty. As an On-Call Account Manager working within our internal creative agency your expertise will be brought to bear on work that is close to the heart of God (in the spirit of Matthew 25:34-40). Report to the Manager of Client Services and serve alongside a team of 7 who function as the day to day contact with internal clients, managing the successful delivery of digital, print, video, and experiential creative projects that help carry out our Christian organization’s mission, vision, and strategies. See yourself managing creative projects specifically for the following clients and major organizational projects that involve our channels experience (e.g. Church & Ministry Partners, World Vision Artists, Team World Vision, etc.), child sponsorship and product teams, and more. Responsibilities include:
Client Relationship Management:
- Determine project needs up-front and establish project schedule to meet deadlines.
- Set agendas for client meetings, lead client meetings, recap and align on next steps.
- Support Account Executives on various tasks; meeting notes, schedules and moving projects forward in the internal agency and w/ the business units.
- Evaluate creative recommendations prior to release to the client, ensuring appropriate representation of business client needs.
- Work with agency creative teams (designers, writers, editors, producers) to ensure a resulting creative product that delivers on client’s objectives.
- Anticipate problems/opportunities of internal client marketing needs, and working with agency leadership, proactively offer creative solutions.
Project Management:
- Manage project flow through the entire process, working closely with internal traffic, design teams, and outside consultants.
- Enhance effectiveness and efficiency of account services function with a goal of exceeding clients’ needs and expectations.
- Build strong relationships with all clients and proactively learn about products and programs.
- Follow through on contractual agreements, ensuring that the interests of assigned program, project, division and WVUS as a whole are met.
- Manage agency/client budgets and billing process accurately and timely.
- Daily use of internal project management software.
You’ll be joining the organization that flipped the script on child sponsorship with the introduction of Chosen®, recognized by AdWeek, MediaPost, Upworthy, Christianity Today, and winner of two 2020 ANA REGGIE Awards. At World Vision our ultimate God-sized dream is to see more children, families, and communities affected by poverty experience the fullness of life that God intends for them all for his glory. Do you share in this dream with us and so many others? We hope so. Reach out and let us know.
03 Where this job could take your career World Vision USA is a part of the larger World Vision International partnership. Globally, we have nearly 35,000 staff working in nearly 100 countries. Just over 900 of us call World Vision USA home. You’ll have opportunities to advance within our robust and talented group of marketing and fundraising professionals as you continue to stretch and grow your career for the future. Specific to this role, we’re looking for someone passionate about marketing, particularly in the paid space, who could see themselves in the future leading broader integrated marketing efforts as well as multiple facets across the digital experience.
04 About World Vision USA When you work at World Vision, your passions and talents come together to meet the greatest needs in the world today. We go to ends of the earth and into the margins. Where few go and the road is less traveled. Because Jesus is alive in the hardest places to be a child. We are dangerously soft-hearted. But just the right kind of dangerous. That’s because we’re a global Christian humanitarian organization. We partner with children, families, and their communities to reach their full potential by tackling the causes of poverty and injustice. We empower people out of poverty. For real. For good. For over the last 70 years. Jesus’ love at the center. Always. We’re Christian and follow Jesus’ example to show unconditional love to the poor and oppressed. Serving every child we can regardless of faith. Are you feeling called to explore joining us? We hope so.
05 You Bring A Bachelor’s degree with an emphasis in advertising, business, communication, marketing or a related field or 8 years of equivalent work experience. Additionally, this role requires a minimum of 2 years of broad experience in client-side marketing and/or general marketing. Agency experience preferred (internal/external).
06 Let your work be your faith in action Every day, nearly 16,000 children under the age of 5 die from preventable causes. Our call to action is urgent. That’s why we’re looking for someone who is ready to place their expertise behind helping the world’s most vulnerable children. Every campaign, change in our strategy and tactics, or tweak of our creative to improve performance can help influence whether someone chooses to help today or not. If not you, then who?
07 Salary Range & Benefits $30/hour (up to DOE). None while in on-call status. Click here to learn more about our full-time benefits package.
08 To Apply Press the appropriate button on this page.
09 What happens next? Glad you asked. We owe you that and strive to not leave you in limbo. We review applications nearly every day assessing strength of fit for the role. Sometimes questions arise on our end so we message you to learn more. Short-listed candidates are contacted for an initial phone conversation with our recruiting staff. Moving deeper into our selection process you can expect to interview 1:1 with a hiring manager. Finalists normally participate in a panel interview where the opportunity to meet additional members of our staff lends itself to more of a 360-view of the role. Our most valuable resource is our talented staff. Our goal is to fill this vacancy with the right person in the shortest amount of time so we have all hands on deck to move this important work forward.
Required Skills
Required Experience
