We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Women, Protected Veterans, and Individuals with Disabilities.
SUMMARY
Provide 2nd level support 24-hour surveillance and tier-2 troubleshooting for network and customer issues to comply with WorldNet’s Service Level Agreement (repair time and follow up) and notification process (outage alerts and customer follow up).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
This Job has no supervisory responsibilities.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associates Degree and three years of equivalent experience in related field and/or training or equivalent combination of education and experience. Experience in outside plant required.
KNOWLEDGE, SKILLS & ABILITIES
Job Type: Full-time
Benefits:
Schedule:
Work Location: One location
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