Position Summary
Responsible for all elements of design related to accepted Experiences, from intake to delivery. The design specialist conducts independent research required to design and run an Experience and collaborates with the users, subject matter resources, and project team to design an Experience focused on solutioning around the business challenges identified.
Essential Responsibilities
Leads development of Experience Design in close collaboration with the Project Sponsor Team, Graphic Facilitator and Experience Lead. Experience Design supports the user in:
Better understanding their challenge through a broadening of their exposure to aligned market trends, case studies, examples and leading practices
Supporting the user in bringing to bear an awareness of options that will drive significant change in relation to the challenge
Creating tactical and practical steps for resolution
Supporting the alignment of groups through collaborative activity in co-developing solutions
Generating momentum and a sense of engagement and excitement around the proposed solutions
Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes
Engage users and internal teams adding value through the use of design strategy and act as an ambassador for design throughout the organization
Collaborate on post-Experience deliverables and mobilization activities with Core Team
Stay abreast of current trends in the industry and beyond to identify opportunities for inclusion across Experiences
Minimum Requirements
An advanced degree in business, design strategy, human factors, communications or other related field
A minimum of 3-5 years of related work experience
Clear understanding and ability to use design strategy methods across the following disciplines: facilitation, ethnographic research, structured brainstorming and planning, prototyping and storytelling
Extensive knowledge and experience with graphic, UI and product design tools and design thinking methodology
Demonstrated characteristics of a forward thinker and self-motivator who thrives on new challenges and adapts to learning new knowledge
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