Position: Support Engineer, Ecommerce, API, and Middleware
Location: Atlanta, GA (Remote Project)
Duration: 6-12 Months
Job Description:
Support Engineer Ecommerce, API, and Middleware is a technical support position responsible for operational maintenance, stability and monitoring of Ecommerce (B2B) operations, customer facing API frameworks, supporting API frameworks and Middleware. This position reports daily to Support Lead, Ecommerce, API, and Middleware.
Role Specifics:
· Responsible for using existing and establishing new proactive support monitoring for systems in scope.
· Research and resolve tickets in Jira/ServiceNow.
· Identify and coordinate the resolution of technical issues on assigned applications.
· Monitor applications stability and functionality to ensure significant up-time and reliability.
Job Type: Contract
Salary: $50.00 – $70.00 per hour
Schedule:
Experience:
Work Location: Remote
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