YQN LINK(US) INC Hiring for IT Support Specialist bilingual Mandarin Job at Fontana, CA Full Time

Who we are

YQNLINK is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

Working Visa sponsorship is available for qualified employees.

Job Responsibilities

• Responsible for the warehouse IT equipment maintenance, such as: computer, network, common software installation and use, PDA debugging, etc
• Conduct software implementation changes, training for maintenance
• Create training documents and resources for system users
• Communicate daily with the warehouse team on daily productivity by function
• Document and enforce Standard Operating Procedures and best practices; keep training manuals and related documentation updated and available for local use
• Responsible for computer, PDA, etc. maintenance
• Assist all departments and other onsite business partners with related FAQs with WMS software
• collaborate with the IT department to develop testing scenarios, conduct system tests, identify discrepancies, troubleshoot solutions, provide resolutions, and run a progress report as needed

Requirements

· 1-3 years of experience in IT project implementation and network maintenance

· Good experience in daily system problems, software problems and office network problems

· Proactive and positive attitude

· Proficiency in Microsoft Office

· Excellent communication and interpersonal skills

· Third-Party Logistics experience preferred

· Proficient in English and Mandarin is a plus

Job Type: Full-time

Benefit:

· 401(k)

· Health insurance

· Dental insurance

· Vision insurance

· Pay time off

· Bonus pay

Job Type: Full-time

Pay: $50,000.00 – $65,000.00 per year

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Fontana, CA 92337: Reliably commute or planning to relocate before starting work (Required)

Language:

• Mandarin (Preferred)

Work Location: One location