Zendesk Hiring for Outbound Research Representative, AMER. at Remote Full Time

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).What you’ll be doingConduct outbound research for AMER Outbound activities to identify and qualify target accounts & influencers, and decision-makers.Gather accurate and relevant prospect data, utilising various research methods, including online databases, social media platforms, industry publications, and other resources.Maintain the highest level of data integrity by building and enriching accounts and contacts in our CRM across our customer and prospect base.Successfully deliver high-quality account and contact lists in line with the quarterly program requirements. Support all our business segments from SMB, Commercial, Mid-Market & Enterprise. Collaborate with the Sales Play program teams to identify target markets, develop strategies, and support pipeline generation initiatives.What you bring to the roleBachelor’s degree or higher.Business level English.Minimum of 2 years experience in a business environment.Proficiency in using CRM software and other relevant data management and research tools.Proficiency in using spreadsheets (Excel, Google Sheets).A results-driven mindset with a goal-oriented approach to achieving targets and meeting deadlines.Ability to work independently and as part of a team, demonstrating flexibility and adaptability.Why Zendesk:ORR leadership team is dedicated to you, your development and your success.Our digital-first way of working allows you to work between home and office.We will provide you with all the tools you need to be successful in both locations. Access to Zendesk-led professional development programs created to accelerate your career.Opportunity to work in a fun, dynamic and exciting environment. Where We Work:Hybrid:Being digital first doesnt mean were digital only. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration – while also giving you flexibility to work remotely for part of the week. This role must attend our {insert location} office on a weekly basis for part of the week. The specific in-office schedule is to be determined by the hiring manager.#LI-WO1The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.