Zillow Hiring for Senior Manager, Business Operations (Revenue Optimization) Job at Remote Full Time

About the team

Zillow is looking for an outstanding Manager to lead our pricing, inventory and revenue optimization efforts for the Premier Agent Flex program. On the Premier Agent Market Optimization team, we bring the Zillow Premier Agent programs and products to life. We set our frontline teams up for success with the right tools, processes, data and strategic advice, establish the operational systems required for execution, and develop solutions in close collaboration with our cross-functional partners in Sales, Programs/Product, Partner Success, Analytics, Finance, Marketing.

About the role

This person will lead a team of regional revenue optimization managers as well as partner closely with sales, sales operations, analytics, finance and product. More specifically:

• Determine the optimal pricing and inventory in markets where Flex is available as well as determine the appropriate strategy to grow Flex into new markets

• Develop insights and recommendations through price discovery, testing & experimentation, and ad hoc analyses

• Establish and operationalize scalable systems to build Flex campaigns for our select partners

• Monitor and report on Flex performance and tap into the appropriate levers to drive performance

• Liaison to Analytics to iterate on and refine our lead distribution algorithm

• Liaison to Sales and Operations to refine the partner selection process and to set the right allocation targets by partner

• Assess new business models to improve our Customer Experience, Partner Experience and grow revenue

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $135,500.00 – $216,500.00 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 7+ years of experience in consulting, finance and/or biz ops

• Strong analytical skills; master in Excel with at least basic SQL skills

• Able to identify and develop solutions to complex problems from a strategic, operational and customer perspective

• Excellent written and oral communication and interpersonal skills; able to pose complex strategic decisions for business leaders with clarity and precision

• Deep experience leading cross-functional initiatives across Sales/Ops, Analytics, Product and Finance

• B.S., M.S. in Math, Statistics, Economics, Finance or MBA

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you’re in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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