The Testing Company Hiring for Field Operations Manager Job at Los Angeles, CA Full Time

The Testing Company, LLC established the first private molecular COVID-19 testing lab in Orange County, CA in March of 2020. The Testing Company, LLC launched a fully automated high throughput CLIA-certified specializing in molecular testing.

We are currently seeking a talented Field Operations Manager to join our Team.
Responsibilities:

• Establish leadership presence for the field team: Be the go-to person for all day-to-day questions and direct to appropriate channels when needed. Will work closely with HR and Training & Quality Manager to enable team performance through coaching and development, and implement corrective action where needed.

• Maintain day-to-day field operations: Coordinate supply pickups/drop-offs (coolers, swabs, stickers, PPE, etc.) from the lab or central office to testing sites. Will work closely with Testing and Supplies Coordinators, who direct the runners.
• Field Team Recruitment: Recruit and hire Nurses/Swabbers and Field Technicians as needed Will work closely with C-suite on current staffing needs/shortages.
• Cultivate professionalism in the field: Ensure appropriate team member interactions, maintain accountability for proper PPE being worn, reinforce importance of customer service to field staff, enforce employee conduct and behavior. Will report quality and training issues to Paige (Training and Quality Manager) and work directly with T&Q Manager to develop and/or optimize quality and training processes.

• Execute on attendance policy: Hold the team accountable for showing up consistently, on time, and provide coaching and corrective action for call-offs and no-shows. Will work directly with Field Scheduler to find replacement for assignment with no-show or late callouts. Will consult with Human Resources on repetitive attendance issues.

Qualifications:

• 3-5 years of experience managing a large team, multi-site experience preferred.
• Bachelor’s degree in Business Administration or related practical experience.
• Strong problem solving, interpersonal and time-management skills.
• Proficiency in Microsoft Office and G-Suite.
• Reliable Transportation.
• Flexibility in scheduling and early morning availability.

Benefits:

• A competitive benefits package is available, which includes:
• Health, vision, and dental insurance
• Life and Disability insurance
• Job Type: Full-time
• Pay: DOE

Job Type: Full-time

Job Type: Full-time

Pay: $35.00 – $46.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• Bachelor’s (Required)

Experience:

• Project management: 3 years (Preferred)

Work Location:

• Multiple locations

Work Remotely:

• No

Work Location: Multiple Locations