DG Group Hiring for Vice President of Operations Job at Fall River, MA Full Time

Vice President of Operations will develop and implement operations strategy on a daily basis while generating significant impact through the strategic and tactical direction of operational activities in the manufacturing, distribution center, contact center and logistics areas. As a member of the Executive Team, this position will work closely with otherD2G Group executive officers and officers of the holding company, TAKKT America. This position will direct and develop director-level department heads in manufacturing, distribution center, contact center, and logistics areas. This position will report directly to the President and will serve as a member of the executive team.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Strategic planning and execution to enhance profitability, productivity, and efficiency throughout the company’s operations.
• Develop and direct the management of the company’s warehouse/distribution center that will ensure fast order processing, accurate inventory control, proper and timely receipt/stocking of goods, cost-efficient shipping direct to customers and effective processing of returns.
• Manage logistics and outbound transportation processes, negotiate parcel freight programs.
• Develop and direct the management of manufacturing, guiding manufacturing plans and goals to assure cost effectiveness by implementing new processes, technology, and metrics.
• Manage all aspects of Contact Center Operations and deliver results that meet or exceed operational performance metrics
• Manage all functions related to staffing Distribution Center, Manufacturing and Contact Center to include forecasting, hiring, training, and on-going development/evaluation
• Implement improved processes and management methods to generate higher ROI and workflow optimization.
• Interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction.
• Continually investigate and introduce process improvement measures and presents suggestions to President for consideration.
• Build organizational bench strength, ensuring employees are competent, proficient, and focused on delivering exceptional service to customers and business partners
• Participate in vendor negotiations to ensure product relevance and cost-efficiency.

SKILLS

• Strong team leadership skills, leading by example
• Analytical, strategic thinker with proven leadership ability demonstrating professionalism, with an ability to collaborate at all levels of the organization
• Ability to effectively develop and execute strategy, demonstrating a track record of achievement
• Strong business acumen and management of customer interaction including building, developing and managing customer relationships.
• Excellent written, verbal, interpersonal and presentation skills
• Ability to travel up to 20% of the time, domestic and internationally

EDUCATION AND EXPERIENCE

• Related bachelor’s degree, MBA or master’s degree.
• 6+ years of related experience in an operations environment
• Six Sigma and LEAN Manufacturing background

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fall River, MA: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have a Six Sigma and LEAN background? If so, please explain.
• Are you comfortable traveling 20% of the time to our Parent Company in Germany , if needed?

Education:

• Bachelor’s (Preferred)

Experience:

• Operations management: 6 years (Preferred)

Work Location: One location