Watermen’s Retreat at REAL Watersports Hiring for Operations Manager – Watermen’s Retreat Job at Waves, NC Full Time

Watermen’s Retreat at REAL Watersports in Waves, North Carolina is seeking candidates for the Operations Manager position. This role is a year-round full-time salaried position with benefits including medical and dental coverage (after 90 days), paid time off (PTO), 401K profit sharing, employee discounts and more. Employee housing is available.

The Operations Manager role is responsible for providing a five-star experience for all guests at Watermen’s Retreat and all other Flying R properties. This role works closely with the Watermen’s Retreat Office Manager and reports to the Director of Resort Operations.

The OM promotes bookings, communicates with guests, and ensures a smooth and accurate check-in and billing experience. The OM is the point of contact for guests throughout their stay and conveys a positive, enthusiastic demeanor. The OM promotes quality service, timely problem resolution through teamwork and clear communication.

REAL Watersports is the official “Stoke Zone.” The company culture is fun, fast paced and focused on taking advantage of living and working in one of the best locations for wind and surf in the world. The OM maintains the company’s commitment to highest standards and will provide our guests with all the information they need to make their stay at Watermen’s Retreat a memorable five-star experience.

Job Type: Full-time

Pay: From $36,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
We are following all state and county guidelines currently. We have installed clear plastic barriers at all our customer facing counter areas. Employees are encouraged to get vaccinated and may wear masks if they choose to do so.

Education:

• High school or equivalent (Preferred)

Experience:

• Hospitality: 2 years (Required)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location