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Your Job
We are looking for an Engineering manager for our Revenue Systems Operations team, which creates, updates, and monitors global revenue collection processes. The team ensures that the billing and payments processes complete on time, with high quality and full visibility to users and business stakeholders.
As a Software Engineering Manager at Indeed you will provide hands-on leadership for a team supporting end-to-end billing and payments solutions in our service-oriented, highly scalable, multi-datacenter environment. As our engineering organization grows, you will help ensure we keep the talent bar high, and grow the skills and capabilities of your team. All of Indeed’s products are built with performance, scalability, and data-driven decision-making in mind. You can read more about the kinds of technology challenges we tackle on the Indeed Engineering Blog at: http://engineering.indeed.com/blog
You’re someone who wants to see the impact of your work making a difference every day. You understand how to use data to make decisions. You are someone who finds passion in the craft, someone constantly seeking improvement and a better way to solve tough problems. You have a passion for producing the highest quality code as well as leading others to do the same. You are someone who either has built or is passionate about building scalable, reliable systems that span multiple data centers around the world and handle millions of requests every day.
You understand that the best managers serve their teams, removing roadblocks and giving individual contributors autonomy and ownership. You are someone with high standards who will push us to be better, and who will take pride in Indeed like we do. You have delivered challenging technical solutions at scale. You have led engineering teams and earned the respect of talented software developers. You are equally happy talking about algorithms and data structures as you are brainstorming about the agile development process and technology career development. You want to be in the mix technically while providing leadership to your teams.
Who You Are
Worked on automating and monitoring billing and payment processes in a high volume e-commerce or B2B environment.
Requirements
- BS in Computer Science or related area, or relevant work experience
- 7+ years of Billing or Payments Systems Experience
- 5+ years of experience in an Engineering Operations role, which includes monitoring of batch jobs and continuous process improvements
- Significant prior success as an Engineering Manager (3+ direct reports) working on challenging problems
- Experience with business processes management and monitoring
- Experience with release management
- Highly collaborative, able to work with business users, operations teams, and product engineering team members
- Strong communication skills and ability to influence colleagues and executives
- Proven track record of building high performing teams and delivering on operations SLAs and KPIs
- Outstanding data analysis skills
- Experience with service-oriented and event-driven system architectures
- Strong ability to coach developers, helping them improve their skills and grow their careers
Who we are
We are a rapidly growing and highly-capable Engineering organization building the most popular job site on the planet. With engineering hubs in Seattle, San Francisco, Austin, Tokyo, Singapore, Hyderabad, Dublin, Aberdeen and Vancouver, we are improving people’s lives all around the world, one job search at a time.
Our Mission
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We’re looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, March 2021)
Salary Range Disclaimer
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed’s total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.
Salary Range Transparency
US Remote 159,000 – 231,000 USD per year
Equal Opportunities and Accommodations Statement
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at [email protected] at least one week in advance of your interview.
Our Policies and Benefits
View Indeed’s Applicant Privacy and Accessibility Policies – https://www.indeed.com/legal/indeed-jobs
Learn about our global employee perks, programs and benefits – https://benefits.indeed.jobs/
Where legally permitted, Indeed requires all individuals attending or working out of Indeed offices or visiting Indeed clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. Indeed will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.
