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Job Description
Zendesk is looking for an Enterprise Account Executive who is responsible for customer adoption, retention, and growth within a territory. We need an experienced salesperson who has a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills! Enterprise Account Executives ultimately are responsible for their own success within their territory, ensuring incremental growth in monthly recurring revenue, new logo acquisitions, encouraging customer retention, whilst providing the best sales experience possible for our customers.
Responsibilities
- Develop and champion relationships within accounts
- Exceed monthly/quarterly sales targets by driving new opportunities and selling Zendesk products into existing accounts
- Generate short-term results whilst maintaining a long-term perspective to improve overall revenue generation
- Work with multiple Account Executives in assigned territory to prioritize opportunities and apply appropriate resources
- Demonstrate/sell value to key partners within the accounts during sophisticated sales cycles
- Exceed activity, pipeline, and revenue goals on a quarterly basis
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
- Partner with customer success to ensure high happiness within accounts!
Requirements
- Bachelor’s degree
- Experience selling to VP and C level executives
- 10+ years of software selling experience; SaaS experience preferred
- Successful record of selling into mid-market and enterprise companies
- Consistently deliver on 6+ figure deals
- Experience managing and closing sophisticated sales-cycles using solution selling techniques
- Validated quota achievement (top 10% at current company)
- Strong interpersonal and presentation skills
- Outstanding verbal and written communication skills.
- Team-selling experience a plus
- Willingness to travel
About Zendesk – Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.
We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.
By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk’s Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.
