Jeremiah’s Italian Ice Hiring for Restaurant Franchise Field Consultant Job at Orlando, FL Full Time

The Franchise Field Consultant is responsible for supporting Jeremiah’s Italian franchise-owned restaurant locations. The Franchise Field Consultant will oversee multiple locations in various territories to ensure brand consistency as well as stable and successful store operations.

This is a full-time position requiring flexibility in hours that may include early mornings, evenings, weekends and/or holidays. This position is 100% travel and my include travel out of state.

Main Duties

• Provide leadership and direction to cultivate the Franchisees
• Work with and create relationships with all Franchisees, Area Representatives and Operations teams for franchise locations.
• Provide leadership and direction to ensure the Jeremiah’s Frogma / Culture is alive and thriving at all franchise locations and employees work in an environment of respect, caring, fairness and teamwork.
• Respond to franchisee needs in a professional, prompt manner, offering solutions as required including guest’s service compliments and complaints.
• Visit field locations regularly to ensure all aspects of the business meet established performance and profitability goals.
• Complete and review store inspection reports as required.
• Ensure that product quality, store facilities premises and 5-star service standards are met.
• Develop and implement franchise reporting tools to measure and provide counsel on improving operational performance and profitability to achieve established goals.
• Ensure franchisees are using only JIIFG approved products.
• Ensure all franchise operations consistently meet quality assurance metrics (inspection reports, shop reports, etc).
• Ensure that all franchisees are utilizing the LSM marketing plans to build partnerships within the community.
• Manage business in a manner consistent with Jeremiah’s culture while building sales, guest counts, market share and optimizing profits.
• Communicate Store Opening dates w/ NSO team.
• Review store level financials and provide insight and feedback to franchisee as well as strategies for sales and culture building
• Maintain updates for distribution, procurement and supply chain management for the territories managed
• Oversee pre-opening store operations according to established standards and within pre-opening budget, ensuring team is trained and ready for opening day.

Requirements

• 10+ progressive years’ of experience leading and managing multiple units. Restaurants preferred.
• 10+ progressive years’ of experience leading full-service or quick-service pre-opening operations.
• Bachelor’s degree or equivalent leading full-service or quick-service restaurant multi-unit operations experience or an equivalent combination of education and experience.
• Brand Development experience in new markets highly desired.
• Must be able to lead and inspire others

• Must possess strong communication and listening skills, excellent speaking, reading and writing
• Ability to effectively present information in one-on-one and large group situations
• Trust, honest, integrity with a true passion for service excellence and guest satisfaction
• Working knowledge of various software applications including but not limited to Microsoft Office, Excel and POS Systems.
• Established assessment and decision making skills with proven ability to build relationships and influence at all levels of the organization
• Excellent time management, organizational and follow-up skills. Has the ability to set priorities, organize time, demonstrate initiative and work independently.
• Financial acumen to develop budgets, P&L statements and the ability to read, understand, interpret and analyze financial and cost management data.
• Ability to effectively manage multiple projects

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: On the road