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Job Description
RNR Tire Express is a national franchise retailer of quality tires and custom wheels offered with convenient, affordable payment options designed to fit each customer’s unique budget. Established in 2000, RNR has grown to over 100 locations in 22 states.
The Accounts Manager is responsible for contacting all customers whose Rental Agreements have expired for non-renewal and determine the customers need, expectation or issue. This position, though requiring extensive telephone collection type activity, is more a sales than a collections job.
The Account Manager’s priority is to re-sell the Rental Agreement and educate the customer rather than simply calling to collect money. However, it may require field visiting the customers residence to either discuss their accounts or pick up the merchandise, either at customers request or as dictated by company policy.
Requirements/Responsibilities
What our Account Managers Do:
- Demonstrate diligence, urgency, impartiality and consistency regarding account management
- Contact references on all accounts that do not return calls
- Use texting and other programs to contact customers
- Mail letters according to mail program
- Recognize and create opportunities to renew customers agreements
- Schedule voluntary turn-ins of merchandise
- Handle field collections and de-installations
- Aid store management in other store responsibilities including daily store opening/closing duties
Account Manager Requirements:
- Valid state driver’s license with a clean driving history
- We conduct a drug screen and background check
- Prior experience of sales agent, rental agent, account executive, account manager, account collections, and rent-to-own is important in the success at this job
- This is a safety sensitive position
We offer benefits, Including:
- Medical, Dental, Short Term and Long Term Disability, and Life Insurance
- Employee discount program
- Paid vacations and holidays
- Strong advancement opportunities – We want to see you grow and succeed!
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
