Berkshire Bank Hiring For Compliance Analyst at Springfield, MA  Full Time

Purpose/Objective:

The Compliance Department of Berkshire Bank is responsible for the provision of compliance services to the Bank and its affiliates. Department staff work closely with each of the operational areas to ensure that regulatory compliance is maintained. The Compliance area is responsible for communicating regulatory changes to the operational areas and monitoring the compliance posture of each area. It is also responsible for conducting reviews of the bank-wide complaint log, marketing materials, and other documents/reports to assess compliance impact and remediate any issues. The Compliance Department also administers training through the Bank’s learning management system (BVS). The Compliance Analyst will support the Compliance Officers as needed in reviewing various reports and documents, assessing the compliance impact, and communicating findings to various operational areas of the Bank.

Key Accountabilities:

1. Acts as an independent review and evaluation body to ensure that compliance Issues/concerns within the organization are being appropriately evaluated, investigated and resolved
2. Assists with the administration of the learning management system, setting the compliance curriculum, and assigning courses as needed.
3. Assists with tracking and reviewing business line self-monitoring to identify systemic issues.
4. Assists with tracking and reviewing Compliance Action Items to ensure that findings are remediated.
5. Assists with reviewing advertising and marketing material to verify that all advertising requirements are met as well as facilitating additional reviews of marketing materials by the Bank’s compliance consultants and/or Compliance Officers
6. Assists with reviewing the bank-wide customer complaint log to identify any regulatory compliance issues or trends and works with lines of business as needed to ensure that customer complaints are responded to timely and appropriately
7. Reviews other reports and documents as needed to analyze for potential compliance concerns as needed.
8. Monitors, and as necessary, coordinates compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends
9. Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
10. Provides reports on a regular basis, and as directed or requested, to keep the Compliance and Regulatory Committee and senior management informed of the operation and progress of compliance efforts.
11. Monitors the performance of the Compliance Program and relates activities on a continuing basis, taking appropriate steps to improve its effectiveness.
12. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties
13. Provides administrative support as needed.

Education:

• BS/BA preferred or equivalent experience.

Experience:

• 3+ years’ experience of well-rounded general banking knowledge, included at least one year of involvement and/or responsibility for ensuring compliance with banking regulations

Skills & Knowledge:

• Basic knowledge of federal laws and regulations governing residential mortgage, consumer and commercial lending including, but not limited to, ECOA (Reg. B), TILA (Reg Z), RESPA (HUD’s Reg X), HMDA (Reg C), Homeowner’s Protection Act and Flood Disaster Protection, TCPA, FDCPA
• Basic knowledge of all deposit and non-deposit investment federal laws and regulations, including, but not limited to, TIS, EFT, FCRA, EFA, Reg GG, Privacy, Right to Financial Privacy, UDAPP, CAN-SPAM, National Do No Call, etc.
• Proficient Microsoft Office applications (Word, Excel, PowerPoint)
• Excellent organizational skills; ability to multi-task
• Strong ability to work independently and as a team member
• Strong attention to detail and analytical skills
• Ability to communicate effectively and in a clear and concise manner, both orally and in writing, with all levels of the organization
• Some travel may be required.

Berkshire Bank is an Equal Opportunity Employer – all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.