Tiehen Group Hiring for Ranch Operations Manager Job at Granby, CO Full Time

Ranch Operator Manager

The Tiehen Group, Inc. is hiring an experienced Ranch Operator Manager for Arapaho Valley Ranch, located in Granby, Colorado, see website for opening. (https://arapahovalleyranch.com)

Arapaho Valley Ranch is a gorgeous family-owned, guest ranch located in Colorado’s beautiful Grand County. We are located at the base of the Indian Peaks Wilderness within a 2-hour drive from Denver.

Our ranch is surrounded by the Arapaho National Forest and is nestled in one of the most beautiful wilderness areas in the Indian Peaks Wilderness. This area features hiking trails, waterfalls, and historic steam engines from the old town of Monarch. We have our own private hiking trail that leads to our “kissing swing” overlooking the headwaters of the Colorado River Valley.

Site Operator will be responsible for all functions of Arapaho Valley Ranch ensuring successful customer experience, business operations and property maintenance and safety. This person will oversee daily operations including staff supervision and will be required to live on site. This person will report directly to the owner and will need to have strong work ethic, independent decision-making ability and initiative to ensure successful operations.

Key Responsibilities:

· Oversees and directs property operations and activities; establish and implement property operating procedures to ensure safety, responsiveness and operational excellence for all operations and activities.

· Recruit, hire and train maintenance, seasonal and property staff as needed.

· Oversee online reservation system for customer bookings.

· Understand and manage monthly and annual operating budgets.

· Work with Grounds and Facility Manager on renovation projects, obtaining bids, meeting with contractors and supervising work.

· Oversee store and bar merchandise and equipment rentals including store/bar hours, staff, supply inventory tracking, sales collections, equipment supply and maintenance and ordering to meet customer demand.

· Coordinate and manage all weddings and events with on-site staff.

· Responsible for updating all marketing sites including property website, social media, and email campaigns to drive customer engagement, retention and sales.

· Ensure customers have positive, safe, and memorable experience from start to finish.

Core Competencies:

· Develop and maintain positive relations with all employees

· Build Relationships

· Communicate Effectively

· Enthusiastic attitude toward job and AVR.

· Excellent Customer Service

· Make Good Decisions

· Show Initiative and Drive Results

Experience and Requirements:

· Minimum 5-10 years in hospitality management; preferably in running camping/ranch operations

· Experienced leader with proven record providing exceptional customer service operations.

· This role requires someone who is trained and skilled in running and maintaining equipment to run a wilderness ranch including generators, tractors, snowplows, water pumps and firearms.

· Must be able to lift at least 50 lbs. and comfortable with regular manual labor.

· Must be available to be on call 24/7 – weekends and after hours.

Compensation & Benefits:

· Salary – $100,000

· Free Housing and Utilities Included

· Paid Time Off – PTO

· Health Insurance

· Vision and Dental

· 401K

Company: The Tiehen Group, Inc. (www.tiehengroup.com)

Company Vision: Positively impact our clients, our employees, and our community.

Company Mission: Provide our clients with the highest level of professional property management and brokerage services in the market.

Core Values:

• Integrity – Be truthful, ethical, and accountable in words and actions.
• Respect – Treat people how we want to be treated.
• Service – Provide value for our clients; treat every property as if it were our own.
• Results – Strive for excellence; be professional in everything we do.

Job Type: Full-time

Pay: $75,000.00 – $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• On call

Experience:

• Hospitality management: 5 years (Preferred)

Work Location: One location