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CMT Services is recruiting for a Community Developer (ERAP Application Processor/Reviewer).
ABOUT US
CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients. Leaning on our core values of Integrity & Commitment, CMT’s mission is to continue delivering the highest quality services to our customers by applying best practices from our team of Industry experts ensuring not only our customers success, but the establishment of CMT Services as their Reliable Partner of Choice.
Job Title: Community Developer (ERAP Application Processor/Reviewer)
Location: Largo, MD(Remote)
Department Category: Housing and Community Development
FLSA Status: Non-Exempt
Supervisory Responsibility: No Supervisory responsibilities
POSITION SUMMARY – CMT is seeking Emergency Rental Assistance Processor/Reviewer with experience working with federally funded programs.
This is an entry level position, whereby the Emergency Rental Assistance Application Process/Reviewer determines program eligibility, reviews and validates application supporting documentation, and works directly with tenants and landlords to provide Emergency Rental Assistance to individuals who have been affected by the COVID-19 Pandemic. The individual is supervised and evaluated by a Portfolio Manager in accordance with Departmental rules, policies, and regulations
To fulfill these responsibilities, the Application Processor/Reviewer provides informed intake assistance to a diverse client population. Additional duties that may be assigned to include writing reports, extensive data entry, advocating on behalf of clients to landlords and providing information and referrals when appropriate.
ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES
Community Developer will:
Uses applicable policies and procedures to review Web-based Emergency Rental Assistance applications to determine eligibility, make appropriate assistance recommendation, and finalizes applications for Quality Control review in a timely manner;
Communicates via phone and email with applicants to obtain outstanding documentation to continue processing pending applications;
Calculates income, deductions; exemptions, and rental assistance amounts;
Examines and evaluates all documents to ensure authenticity;
Ensures applicants’ files are complete and concise, and observe applicant/file confidentiality etiquette;
Advises both Tenants and Landlords of program regulations, administrative policies, and procedures when require
Performs other related duties as assigned
Collaborates with supervisors and co-workers to ensure and achieve the Department’s goals; and,
Participates in bi-weekly team meetings to discuss best practices and recommendations for improving work flow;
Completes reports to detail application assignment status, and provides reasoning for application processing delays;
EQUIPMENT OPERATED:
Computer (PC), phone, and other office equipment(report to the County Office in Largo MD to collect necessary equipment and at the end of assignment, return issued equipment back to the County office.
KNOWLEDGE, SKILLS AND ABILITIES
Excellent time management and organizational skills; results oriented; exceptional attention to detail, excellent written and verbal communication skills; good process improvement and mathematical skills; proficient in English; however, a good knowledge of additional languages will be a definite plus; working knowledge of Microsoft Office; must be technologically savvy with knowledge of relevant computer programs; and the ability to work under pressure.
CERTIFICATIONS
N/A
EDUCATION
High School Diploma or G.E.D., supplemented by college level courses in Business/Public Administration, Psychology, or Sociology; plus one (1) year of experience determining eligibility for State and/or Federally funded programs. An equivalent combination of education and experience will be considered.
PHYSICAL, MENTAL, AND ENVIRONMENTAL CONDITIONS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
WORKING HOURS
A 40-hour work week is scheduled (8 hours/day; five days per week).
PLACE OF PERFORMANCE
Remote
TRAVEL
N/A
TELECOMMUTE OPTIONS
Remote
ANTICIPATED START DATE FOR ASSIGNMENT
ASAP
DURATION OF ASSIGNMENT
2/28/2022 through 12/31/2022
CONDITIONS OF EMPLOYMENT
Must be legally authorized to work in the United States of America. Sponsorship will not be a part of this contract
Must successfully complete a successful background
EQUAL OPPORTUNITY EMPLOYER & ANTI-DISCRIMINATION
CMT Services, Inc. is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, ancestry, sex, gender identity, pregnancy, family status, religion, age, marital status, sexual orientation, military status, veteran status, disability, genetic information/history or any other personal characteristic protected by law.
DRUG AND ALCOHOL-FREE WORKPLACE
CMT Services, Inc. maintains a workplace free of drug and alcohol abuse. Any unlawful manufacture, distribution, dispensing, possession, or use of drugs, and the abuse of drugs or alcohol is prohibited in the business’ workplace. Any violation of the Drug and Alcohol-Free Workplace policy may result in disciplinary action, up to and including discharge/termination.
