Eskenazi Health Connections is a patient’s primary link to both routine appointments and more urgent questions. When faced with a health care situation, many people don’t know where to start. Eskenazi Health Connections can put them in touch with the expertise they need to manage their health care needs.Job Role SummaryThe Connections PSA/Referral Coordinator I answers incoming patient telephone inquiries regarding Eskenazi Health, Specialty Clinics, and Ambulatory Care and is responsible for taking action on each call. This role requires that each PSA/Coordinator maintain positive customer and employee interactions at all times. This position reports to the Connections Manager.Essential Functions and Responsibilities
Job RequirementsOver a (1) year of experience in business, health care and customer service experience, office management, or health information management of medical office setting. High School diploma or equivalent required; Associate’s degree is preferred.
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.Job Type: Full-timePay: From $16.00 per hourBenefits:
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Work Location: One location
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