Purpose:
The HRIS Specialist will serve as a technical point-of-contact for information systems supporting both internal and external customers. After initial training, the HRIS Specialist position will be hybrid WFH and in office.
Essential Responsibilities:
HRIS/HR Systems Support:
· Provide support for both internal and external clients for PrismHR (or other HRIS system), timekeeping and other HR systems. Responsible for retraining, due to turnover, of HRO clients on PrismHR (or other HRIS system) and related systems. Research and resolve system problems; perform scheduled activities; recommend solutions or alternate methods to meet requirements. Work with third parties and other stakeholders.
· Respond to support tickets in a timely manner, subsequently submit tickets to PrismHR (or other HRIS system) as needed and close tickets out of Zoho Desk.
· Assist in the review, testing and implementation of PrismHR (or other HRIS system) upgrades or changes. Work with functional and technical staff to coordinate application of upgrade or integration with other tools or systems.
· After training is complete, the TCM is expected to be a subject matter expert on administering and maintaining our HR systems independently but will collaborate on high level issues and contact external technical support when necessary.
· Recommend, maintain, and document process/customer service improvements, innovative solutions, or policy changes.
· Create, maintain, and support a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
· Assists as directed with new client implementations and trainings.
· As part of new client implementation, responsible for employee file scanning and uploads into File Management System.
· Other duties as assigned.
Knowledge, Skills and Abilities:
· Bachelor’s Degree desired, but can be substituted with relevant experience.
· 1+ Years of in depth HRIS experience.
· Skilled in analytics with strong organizational skills and attention to detail.
· Excellent written and verbal communication skills.
· Functional knowledge of commonly used LMS and HRIS software.
· Excellent Computer skills including Word, Excel, Power Point.
· Making sound, independent judgments within established policies and procedure.
Working Conditions:
This job operates in a professional office environment. This role routinely uses standard office equipment including, but not limited to computers, phones, photocopiers, electronic postage meter, filing cabinets and fax machines.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Status: Full-Time
Classification: Non-Exempt
Salary Range: $22.00 – 24.00 per hour
Note: This description is not intended and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be a reflection of the principal job elements.
Job Type: Full-time
Pay: $22.00 – $24.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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