Job Description: Account Manager
Job Summary:
This position is responsible for client service, retention, and outreach, and for coordinating all departments of the organization to promote the delivery of outstanding service to our clients. This position requires data entry, continual client contact, analyses, and extreme attention to detail. As an Ascent representative, you must be able to communicate accurately, professionally, and respectfully with clients, banks, and all levels of Ascent team, including C level, daily. The position requires a track record of performance and the ability to work independently with minimum supervision, to multi-task, prioritize, and apply critical thinking to best represent Ascent’s goals while best serving the client’s needs.
Duties: (included but not limited to)
Account Management
Process oversight and improvement
Sales Support
Client Support
Utilize internal client tracking tools and maintain accurate records of client correspondence, in a timely manner
Training
Project management as needed
Additional cases, tasks, duties, and projects as assigned
Possess the ability to travel to visit clients or attend conferences/tradeshows, if required (Covid Vaccination required for travel)
Qualifications/Requirements:
Job Type: Full-time
Pay: $45,000.00 – $50,000.00 per year
COVID-19 considerations:
Remote employees. When travel required, employee must be vaccinated and willing to wear a mask where required.
Experience:
Work Location: Remote
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